[asterisk-users] Problem with Zyxel P-2000W v2 not receiving calls

[Chuck Bunn]

Hi,

Sorry I forgot to mention that the phone is showing registered and 'sip 
show peers' shows that it is registered. Also the user can make outgoing 
calls without a problem.

thanks

Eric "ManxPower" Wieling wrote:
> Chuck Bunn wrote:
>> Hi,
>>
>> I am having an odd problem with one of our Zyxel P-2000W v2 wireless SIP
>> phones. The phone can no longer receive calls. DND is not turned on and
>> the phone has the exact same configuration as the other 2 phones (they
>> each have unique extensions and such but all other settings are the
>> same.) What can I do to debug this in the CLI. Nothing seems to shed any
>> light on the problem. I am using the latest firmware on all of the
>> phones 'wv0005'.
>
> Problems receiving calls is frequently a registration problem.
>
> "sip show peers" will show the IP address of the phone if it is 
> registered.