[asterisk-users] answer machine detection
Julian Lyndon-Smith
asterisk at dotr.com
Mon Jan 8 06:54:42 MST 2007
great help. Thanks for that Matt.
One thing that is really confusing me at this point: if I want to leave
an automated answer machine message, and amd tells me it's a machine,
how do I know when to start leaving the message ? Some "intros" are long
(thanks for calling, me and mine are not here right now, please leave a
message after the beep) and some are short "Leave a message".
Is there a way of waiting in the dialplan for a beep or something like
that ?
Julian.
Matt Riddell (NZ) wrote:
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> Julian Lyndon-Smith wrote:
>> Is there anyone with any experience of using the AMD app and the
>> settings that worked for them in the UK ?
>>
>> Any help would be appreciated.
>
> Hi, I'm using it in New York, and we seem to be having good success (on
> this particular provider) with:
>
> [general]
> initial_silence = 3700
> greeting = 2500
> after_greeting_silence = 1200
> total_analysis_time = 6000
> min_word_length = 100
> between_words_silence = 50
> maximum_number_of_words = 4
> silence_threshold = 860
>
> Disclaimer: just use this as a starting point, go into the console with
> debug and verbose up, and make sure that for every word you speak, it
> recognises a word, then try again with cellphones instead of landlines.
>
> Remember that you're not going to get 100%, some answer machine messages
> may have been recorded quietly etc.
>
> You'll need to also make sure that the upstream provider doesn't answer
> the call and then provide ringing (as the stanaphone DID we were testing
> did).
>
> Report back how you go on this, maybe we should start a wiki page with
> settings in different places.
>
> - --
> Cheers,
>
> Matt Riddell
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