[asterisk-users] Agents busy in queue

Kashif Anwar kashifeen at gmail.com
Tue Feb 20 03:37:14 MST 2007


I need some help with a problem which I'm facing with Asterisk 1.4 final
release. I'm using static agents in a queue. Sometimes when an agent answers
a call in queue and then releases it, the status for that agent in the queue
remains busy where as there is not channel associated to that SIP client.
For furthur calls in that queue that particular agent receives no more calls
unless you unregister and then register that SIP client. This is occuring
very regularly.

Any one with a solution or idea??

Thanks,
Kashif.
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