[asterisk-users] End Wrap-up Time?

[James Fromm]

I did it really only for our use.  Because we manage our queue members 
solely through the manager interface, the implementation only works by 
issuing a command while connected to the manager port.

The patch also adds 'Wrapuptime' as a return value to a queuestatus on 
the management port and changes the manager interface to not log every 
command received to the debug log unless the debug option is set.

The diff can be found at http://www.omnis.com/queueendwait.diff.


Matt wrote:
> Where is this patch?
> 
> On 2/16/07, *James Fromm* <fromm at omnis.com <mailto:fromm at omnis.com>> wrote:
> 
>     I patched 1.4.0 to add a command to the manager api in the queue
>     application to implement the end wrap-up time I was asking about.  All
>     the command does is modify the 'lastcall' timestamp for the queue
>     member
>     by subtracting the value of the queue's defined wrapup time.
> 
>     Andrew Kohlsmith wrote:
>      >>> On 2/15/07, Andrew Kohlsmith <akohlsmith-asterisk at benshaw.com
>     <mailto:akohlsmith-asterisk at benshaw.com>> wrote:
>      >>> This is coming right out of left field, as I've never set up an
>     Asterisk
>      >>> queue
>      >>> or agent system, but is it possible to pause and unpause while
>     in the
>      >>> wrap-up
>      >>> time?  What happens?  Does the wrapup time go away then?
>      >>>
>      >>> Might be a counter-intuitive way around it if so...
>      >
>      >> On Thursday 15 February 2007 4:34 pm, Matt wrote:
>      >> I tried that.  It didn't work :(
>      >
>      > What if we patched Asterisk to do just that?  What could the
>     repercussions be?
>      > They're already pausing/unpausing, so having the wrapup time
>     auto-zero on
>      > unpause seems a non-issue...
>      >
>      > -A.
>      > _______________________________________________
>      > --Bandwidth and Colocation provided by Easynews.com
>     <http://Easynews.com> --
>      >
>      > asterisk-users mailing list
>      > To UNSUBSCRIBE or update options visit:
>      >    http://lists.digium.com/mailman/listinfo/asterisk-users
>      >
> 
>     _______________________________________________
>     --Bandwidth and Colocation provided by Easynews.com
>     <http://Easynews.com> --
> 
>     asterisk-users mailing list
>     To UNSUBSCRIBE or update options visit:
>        http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users