[asterisk-users] End Wrap-up Time?

[James Fromm]

I patched 1.4.0 to add a command to the manager api in the queue 
application to implement the end wrap-up time I was asking about.  All 
the command does is modify the 'lastcall' timestamp for the queue member 
by subtracting the value of the queue's defined wrapup time.

Andrew Kohlsmith wrote:
>>> On 2/15/07, Andrew Kohlsmith <akohlsmith-asterisk at benshaw.com> wrote:
>>> This is coming right out of left field, as I've never set up an Asterisk
>>> queue
>>> or agent system, but is it possible to pause and unpause while in the
>>> wrap-up
>>> time?  What happens?  Does the wrapup time go away then?
>>>
>>> Might be a counter-intuitive way around it if so...
> 
>> On Thursday 15 February 2007 4:34 pm, Matt wrote:
>> I tried that.  It didn't work :(
> 
> What if we patched Asterisk to do just that?  What could the repercussions be?  
> They're already pausing/unpausing, so having the wrapup time auto-zero on 
> unpause seems a non-issue...
> 
> -A.
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