[asterisk-users] Queue Agents on Remote Asterisk server?

[Steve Totaro]

Aubrey Wells wrote:
> Hi,
> I have a main Asterisk server, and a server at a branch location 
> connected via a IAX2 trunk. I want to have a queue at the main 
> location that has people from both locations as members. I got this 
> working, but the trouble comes when the round-robin logic selects a 
> member at the branch office to call. If that user is unavailable, 
> their voicemail answers the call, and the main server detects this as 
> an answered call and assumes the agent answered. This is obviously not 
> what I want, as I would like for the call to roll to one of the other 
> agents. Has anyone come across this before? Solutions?
>
> Thanks!
> *
> *
> *------------------*
> *Aubrey Wells*
>
>

Why do your agents have voicemail? 

Thanks,
Steve