[asterisk-users] Queue Agents on Remote Asterisk server?

Aubrey Wells aubrey at sheltonjohns.com
Wed Aug 29 12:25:21 CDT 2007


Hi,
I have a main Asterisk server, and a server at a branch location  
connected via a IAX2 trunk. I want to have a queue at the main  
location that has people from both locations as members. I got this  
working, but the trouble comes when the round-robin logic selects a  
member at the branch office to call. If that user is unavailable,  
their voicemail answers the call, and the main server detects this as  
an answered call and assumes the agent answered. This is obviously  
not what I want, as I would like for the call to roll to one of the  
other agents. Has anyone come across this before? Solutions?

Thanks!

------------------
Aubrey Wells



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