[asterisk-users] 20min waiting time

[OCOSA ListAcct]

Steve do you have an example of this...

Otis



Steve Totaro wrote:
> Eric "ManxPower" Wieling wrote:
>   
>> Steve Totaro wrote:
>>   
>>     
>>> OCOSA ListAcct wrote:
>>>     
>>>       
>>>> I apologize if this question has already been answered / asked. I was 
>>>> searching on Google and nothing I do will work. All that happens is that 
>>>> the phones ring for 00:01:15 then voicemail kicks in.
>>>>
>>>> My goal here is to let the phones ring and ring until someone is not 
>>>> busy. I think 20000 secs is long enough.
>>>>
>>>> Here is how the dial plan is setup
>>>>
>>>> exten=>5,1,StartMusicOnHold
>>>> exten=>5,2,Dial(SIP/support&SIP/support2,20000,tr)
>>>> exten=>5,3,VoiceMail(455 at mailbox)
>>>> exten=>5,4,PlayBack(vm-goodbye)
>>>> exten=>5,5,HangUp()
>>>> exten=>1222,1,VoiceMailMain(455 at mailbox)
>>>>
>>>> Any help is appreciated....
>>>>
>>>> Otis
>>>>
>>>>   
>>>>       
>>>>         
>>> Easiest way to solve your problem is to implement a support queue.
>>>     
>>>       
>> Queues in Asterisk are horrid little creatures.
>>
>> Many SIP phones and ITSPs will disconnect the call if the destination 
>> rings for a long time.
>>
>> Put an Answer as your first priority, this should fix your problem.
>>
>>   
>>     
>
> That is an odd statement about queues.  I ran a call center handling 
> over 15,000 calls a day using Asterisk and queues.  No real problems.
>
> Please qualify your completely abstract statement, "Queues in Asterisk 
> are horrid little creatures."  Statements like this are completely non 
> productive to anyone.
>
> Thanks,
> Steve
>
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