[asterisk-users] 20min waiting time

[Eric "ManxPower" Wieling]

Steve Totaro wrote:
> OCOSA ListAcct wrote:
>> I apologize if this question has already been answered / asked. I was 
>> searching on Google and nothing I do will work. All that happens is that 
>> the phones ring for 00:01:15 then voicemail kicks in.
>>
>> My goal here is to let the phones ring and ring until someone is not 
>> busy. I think 20000 secs is long enough.
>>
>> Here is how the dial plan is setup
>>
>> exten=>5,1,StartMusicOnHold
>> exten=>5,2,Dial(SIP/support&SIP/support2,20000,tr)
>> exten=>5,3,VoiceMail(455 at mailbox)
>> exten=>5,4,PlayBack(vm-goodbye)
>> exten=>5,5,HangUp()
>> exten=>1222,1,VoiceMailMain(455 at mailbox)
>>
>> Any help is appreciated....
>>
>> Otis
>>
>>   
> 
> Easiest way to solve your problem is to implement a support queue.

Queues in Asterisk are horrid little creatures.

Many SIP phones and ITSPs will disconnect the call if the destination 
rings for a long time.

Put an Answer as your first priority, this should fix your problem.