[asterisk-users] Sangoma PRI

[Julian Lyndon-Smith]

And what of all the folk that have a v1 card (I've got 2 quad-ports 
sitting here) ?

And can you cross-ship a v1 card for a v2 card replacement ?

Julian.

Steve Totaro wrote:
> Kevin P. Fleming wrote:
>   
>> Stephen Bosch wrote:
>>
>>   
>>     
>>> The only way this will ever happen is if Digium completely redesigns the
>>> card, which is a long way of saying that you will buy a new card before
>>> you have that request filled.
>>>     
>>>       
>> That is incorrect. The TE4XXP cards with v2 or later firmware *can* be
>> upgraded in the field, but we have not released an upgrade for those
>> cards that warrants distributing it to end users (there is a v3 but it
>> is only necessary for the PCI Express variants). This may change soon,
>> though, as there is work to produce some improved firmware for all the
>> TE4XXP cards in process right now. Unfortunately cards with v1 firmware
>> will not be able to be upgraded in the field.
>>
>> Steve Totaro: We regularly allow users to cross-ship (advance
>> replacement) cards for firmware upgrades; you should not be required to
>> have your system out of service for any length of time longer than what
>> it takes to swap cards.
>>
>>   
>>     
>
> Who do I contact for this.  Is the firmware upgrade still free?  My last 
> email to the lady responsible (forgot her name) never replied or her 
> email went into /dev/spam/null.  Can you get the ball rolling or give me 
> an email address please?
>
> Thanks,
> Steve
>
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