[asterisk-users] Sangoma PRI
Tom
tom at ispstuff.com
Sun Aug 5 11:59:40 CDT 2007
I had something similar happen recently with a new Sangoma 2 port PRI
card with HWEC and a new PRI provider. Ours would drop carrier about
once a week.
Sangoma had me upgrade the card firmware (not the drivers) which
fixed our problem. That is covered on their wiki.
Their support is excellent. They bend over backwards to help solve
problems like this and you can even talk to the guy who writes their firmware.
Tom
At 06:19 AM 8/5/2007, you wrote:
>I have verified it is EXACTLY 5 hours. At 5 hours, the PRI stops
>working until I issue a restart on the wanrouter interface. I have a
>call into Sangoma and Verizon to figure out who's problem it is. Can
>anyone offer any thoughts?
>
>On 8/5/07, Matt <mhoppes at gmail.com> wrote:
> > Hi,
> > I have a client who has a system with a Sangoma 1 port PRI card with
> > echo canceling in it. For some reason, when the system comes up the
> > PRI will stay up for about 4-5 hours, then drop. "zap show status"
> > shows everything as ok, but we can't make or receive any calls until
> > the system is rebooted. Just restarting asterisk does not fix the
> > problem.
> >
> > I am going to call Verizon, however wanted to consult the list to see
> > if anyone here had any ideas. At this point, I am putting my finger
> > on a Verizon issue, as in our lab the system did not have any issues
> > keeping the PRI active and taking calls.
> >
> > Any thoughts?
> >
>
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