[asterisk-users] Help on AsteriskNOW

Pietro Melideo melideo at pobox.com
Wed Aug 1 07:44:57 CDT 2007


Guys,

please help me in understanding what I'm mistaking...

Description:

I've configured my AsteriskNOW (beta 6) server, in service providers  
section, with the parameters provided by my ITSP. Until now I've used  
this configuration with SJphone and all worked perfectly.

Now I've decided to use this account with AsteriskNOW to begin my  
experience with a VoIP based PBX.

The SIP parameters to register with my ISP are as follow:

Protocol: SIP

Register: yes

Host: the sip address of my ISP

Username: as provided
Password: as provided

Then I've configured a user with the *NOW web interface with the  
following values:

Extension: 600
Name: piero
Password and VM password: 290169

CallerID: empty

A this point I've used the user (piero) parameters configured on  
AsteriskNOW to configure SJphone to use as a Softphone client, here  
is the configuration on SJphone:

Type = SIPProxy

Inizialization = Both for Account and Password, Inquired, Saved,  
Required
SIP Proxy = in the Proxy domain field I've inserted the IP address of  
AsteriskNOW server
specifying 5060 port

Register with proxy = yes

Proxy is strict outbound = yes

all the rest is left as found.

After a while SJphone show this messages:


Service unavailable
Server is not responding

...in the info section

SIP:not registered
Host address: 192.168.10.72 <----(this is the address of SJphone client)
NAT/Firewall: Symmetric NAT



here below are some lines copied from the messages file situated in / 
var/log/asterisk directory:


[Aug  1 14:31:47] NOTICE[3713] chan_sip.c: Registration from  
'<sip:piero at 192.168.156.116>' failed for '192.168.10.72' - Device  
does not match ACL
[Aug  1 14:31:47] NOTICE[3713] chan_sip.c: Registration from  
'<sip:piero at 192.168.156.116>' failed for '192.168.10.72' - Device  
does not match ACL
[Aug  1 14:31:48] NOTICE[3713] chan_sip.c: Registration from  
'<sip:piero at 192.168.156.116>' failed for '192.168.10.72' - Device  
does not match ACL


Help welcome!

Thank you


=========================
Piero Melideo
=========================
melideo at pobox.com
=========================


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