[asterisk-users] Asterisk 1.4.4 VoiceMail ODBC Storage Help

Mon Apr 30 16:05:43 MST 2007

Hi All,

I have an issue with the ODBC voicemail storage option with asterisk. All
appears to work fine, however, I get several sql execute warnings. I was
wondering if anyone out there could help me get to the bottom of what is
causing this and how I could possibly go about rectifying it.

The warning message we are getting is as follows:

WARNING[30115]: app_voicemail.c:1280 delete_file: SQL Execute error!
[DELETE FROM voicemailmessages WHERE dir=? AND msgnum=?]

This warning occurs whenever a user leaves a message for an extension. It
also occurs when someone dials in to listen to their messages when they hang
up.

These messages do actually exist within the database, and asterisk does
extract them from the database when playing back or recording messages.

Here is an example when someone leaves a message for someone:

----------------------------------------------------------------------------
---------------------------------------------------------------------------

-- Executing [170 at base-out:1] AGI("SIP/bruce.mcalister-09051118",
"agi://10.7.0.136:4573?app=getvoicemailexten") in new stack
-- AGI Script agi://10.7.0.136:4573?app=getvoicemailexten completed,
returning 0
-- Executing [170 at base-out:2] NoOp("SIP/bruce.mcalister-09051118", "Caller
VoiceMail Extension = 3031") in new stack
-- Executing [170 at base-out:3] VoiceMail("SIP/bruce.mcalister-09051118",
"3031 at users") in new stack
-- <SIP/bruce.mcalister-09051118> Playing
'/usr/local/asterisk/var/spool/voicemail/users/3031/temp' (language 'en')
-- <SIP/bruce.mcalister-09051118> Playing 'vm-intro' (language 'en')
-- <SIP/bruce.mcalister-09051118> Playing 'beep' (language 'en')
-- Recording the message
-- x=0, open writing:
/usr/local/asterisk/var/spool/voicemail/users/3031/tmp/hGkNG0 format: wav49,
0x90539c8
-- User ended message by pressing #
-- <SIP/bruce.mcalister-09051118> Playing 'auth-thankyou' (language 'en')
[Apr 30 23:56:03] WARNING[30123]: app_voicemail.c:1280 delete_file: SQL
Execute error!
[DELETE FROM voicemailmessages WHERE dir=? AND msgnum=?]

== Parsing
'/usr/local/asterisk/var/spool/voicemail/users/3031/INBOX/msg0002.txt':
Found
Length is 20600
-- Executing [170 at base-out:4] Hangup("SIP/bruce.mcalister-09051118", "") in
new stack
== Spawn extension (base-out, 170, 4) exited non-zero on
'SIP/bruce.mcalister-09051118'

----------------------------------------------------------------------------
---------------------------------------------------------------------------

Here is an example when someone listens to their voicemail messages without
deleting any:

----------------------------------------------------------------------------
---------------------------------------------------------------------------

-- Executing [171 at base-out:1] AGI("SIP/bruce.mcalister-09051118",
"agi://10.7.0.136:4573?app=getvoicemailexten") in new stack
    -- AGI Script agi://10.7.0.136:4573?app=getvoicemailexten completed,
returning 0
    -- Executing [171 at base-out:2] NoOp("SIP/bruce.mcalister-09051118",
"voicemail extension=3031") in new stack
    -- Executing [171 at base-out:3]
VoiceMailMain("SIP/bruce.mcalister-09051118", "3204 at users") in new stack
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-password' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-youhave' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/19' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-INBOX' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-and' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/20' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-Old' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-messages' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-onefor' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-INBOX' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-messages' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-first' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-message' (language 'en')
  == Parsing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0000.txt':
Found
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-unknown-caller' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0000' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-message' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/2' (language 'en')
  == Parsing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0001.txt':
Found
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-from-phonenumber'
(language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/2' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/0' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/8' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/9' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/2' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/2' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/5' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/5' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0001' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-prev' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-message' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/3' (language 'en')
  == Parsing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0002.txt':
Found
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-from-phonenumber'
(language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/1' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/2' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/3' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/5' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/5' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/7' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/7' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0002' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-prev' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-message' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
  == Parsing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0003.txt':
Found
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-from-phonenumber'
(language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/1' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/6' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/0' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/3' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/4' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/0' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/0' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/0' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0003' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-prev' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-advopts' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-repeat' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-message' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/5' (language 'en')
  == Parsing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0004.txt':
Found
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-unknown-caller' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0004' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-prev' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-message' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/6' (language 'en')
  == Parsing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0005.txt':
Found
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-unknown-caller' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0005' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-prev' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-advopts' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-repeat' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-next' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-delete' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-message' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'digits/7' (language 'en')
  == Parsing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0006.txt':
Found
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-unknown-caller' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing
'/usr/local/asterisk/var/spool/voicemail/users/3204/INBOX/msg0006' (language
'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-prev' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-advopts' (language 'en')
    -- <SIP/bruce.mcalister-09051118> Playing 'vm-goodbye' (language 'en')
[Apr 30 23:44:25] WARNING[30115]: app_voicemail.c:1280 delete_file: SQL
Execute error!
[DELETE FROM voicemailmessages WHERE dir=? AND msgnum=?]

[Apr 30 23:44:25] WARNING[30115]: app_voicemail.c:1280 delete_file: SQL
Execute error!
[DELETE FROM voicemailmessages WHERE dir=? AND msgnum=?]

    -- Executing [171 at base-out:4] Hangup("SIP/bruce.mcalister-09051118", "")
in new stack
  == Spawn extension (base-out, 171, 4) exited non-zero on
'SIP/bruce.mcalister-09051118'

----------------------------------------------------------------------------
---------------------------------------------------------------------------

Our environment is as follows:

Asterisk Server:
	CentOS Linux 4.4 32bit
	UnixODBC 1.2.12
	PostgreSQL ODBC driver version 08.01.0200
	Asterisk 1.4.4

Database Server
	Solaris 10 Update 3
	PostgreSQL 8.2.4

If you need me to enable anything or require any further details, please
don't hesitate to ask.

PS: Any and all comments/suggestions/criticisms are most welcome :)

Thanks
Bruce