[asterisk-users] Confference function

[Edoardo Serra]

Hi Ed

Ed Nuñez ha scritto:
>
> I would like to know if anyone here knows the answer to the following 
> question
>
> I need to implement the following conferencing feature for my agents.
>
>  
>
> 1.       Agent receives call from caller
>
> 2.       Agent conferences a verification service
>
No problem since here
>
> 3.       After finishing the verification, agent needs to drop third 
> party (Verification service) and continue on the line with caller.
>
What is your Verification service ?
A VoIP UA which is called for each received call ?? In this case you 
should kick it from the conference

Here are my suggestion:
- Use MeetM Web Control 
(http://www.voip-info.org/wiki/view/MeetMe-Web-Control)

- Use MeetMe b option and write an AGI which react to DTMF pressed by 
the agent (Pay attention to it: 
http://www.voip-info.org/wiki-Asterisk+cmd+MeetMe#MoreonoptionbAGI_BACKGROUND)

- Implement some dirty hack in app_meetme.c (you can define a key which 
kicks every user markned with 'A' option)

Hope it helps

Regards

Edoardo Serra

>  
>
> My problem right now is being able to disconnect the third party and 
> keeping the caller on the line.  Would this be a function of Asterisk 
> or the SIP / IAX phone?  Any comments would be appreciated.
>
>  
>
> Thank you
>
>  
>
> Ed Nuñez
>
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-- 
Ing. Edoardo Serra
WeBRainstorm S.r.l.
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