[asterisk-users] Free seating Agents and logged in / logged outindication

Alexander Topolanek atopo at ocv.org
Fri Apr 27 22:48:42 MST 2007


Am Freitag, den 27.04.2007, 16:25 -0400 schrieb Dean Collins:
> A pop up on their pc display using Adhearsion to drive the resulting
> logged in/out popup?

Sorry, I forgot to tell that the Agents don't have PC's. Is it possible
to trigger the MWI from an AGI-script that is fired when an Agent is
logged out?

> > I would like to set up a call center with free seating agents.
> However I would like to indicate the agent status somehow on the
> terminal, to tell the agent if she has been logged out due to
> non-answer.

> 
-- 
Alexander Topolanek
http://www.topolanek.at



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