[asterisk-users] Queue problems

[Brandon Kruse]

Please go to bugs.digium.com and make a bug, but no, it writes the agents to users.conf

make sure to "activate changes" also....


There is also a current overhauling of the queues/agents in the gui anyways.


-bkruse


----- Original Message -----
From: "Tim Verscheure" <tverscheure at gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com>
Sent: Friday, April 20, 2007 4:10:31 PM (GMT-0800) America/Tijuana
Subject: Re: [asterisk-users] Queue problems

I'm not familiar with that...

2007/4/20, Darryl Dunkin <ddunkin at netos.net>:
> Not only that, are the phones logged into the agents?
>
> The agents are most likely statically assigned but need to be logged
> into. This can be confusing. I use AddQueueMember/RemoveQueueMember for
> the phones themselves skipping the agents.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of bkruse
> Sent: Friday, April 20, 2007 15:43
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Queue problems
>
> Are your agents logged into the queue?
>
> -brandon
>
> Tim Verscheure wrote:
> > Hi,
> >
> > I've been configuring AsteriskNOW from the GUI but could it be that
> > the GUI isn't working properly? because when I make a queue and add a
> > few agents, and when I call the queue none of the phones ring. The
> > queue is also configured at "Ringall"
> >
> > I checked the queues.conf file and the settings matched. I also
> > noticed that the agents I made in the GUI, that they were not written
> > away in agents.conf file, so I've added them there but still no
> > results...
> >
> > any suggestions?
> >
> > Tim
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