[asterisk-users] Queue problems

[bkruse]

Darryl: Correct, and this is a common mis-conception among
people that use queues, especially ring-all.


We plan on having huntgroups in replacement for queues
that dont actually want responsible agents to login and whatnot,
but rather to just be called when one comes in.

-brandon


Darryl Dunkin wrote:
> Not only that, are the phones logged into the agents?
>
> The agents are most likely statically assigned but need to be logged
> into. This can be confusing. I use AddQueueMember/RemoveQueueMember for
> the phones themselves skipping the agents.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of bkruse
> Sent: Friday, April 20, 2007 15:43
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Queue problems
>
> Are your agents logged into the queue?
>
> -brandon
>
> Tim Verscheure wrote:
>   
>> Hi,
>>
>> I've been configuring AsteriskNOW from the GUI but could it be that
>> the GUI isn't working properly? because when I make a queue and add a
>> few agents, and when I call the queue none of the phones ring. The
>> queue is also configured at "Ringall"
>>
>> I checked the queues.conf file and the settings matched. I also
>> noticed that the agents I made in the GUI, that they were not written
>> away in agents.conf file, so I've added them there but still no
>> results...
>>
>> any suggestions?
>>
>> Tim
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