[asterisk-users] Polycom not picking up phone transferred phone call.

[Lee Jenkins]

Hi all,

I'm having a problem with a polycom 301 not picking up a ZAP call. 
Below is the CLI output of the call.  I have:

TDM400 with 2 FXO lines
Asterisk 1.2.14
Polycom 301

When I dial the first ZAP line, I choose an extension that rings the 
polycom, polycom rings and I can pick it up and the call is bridged.

When I call my second zap line, the polycom rings, but I cannot pickup 
the call either by hitting the "Answer" button or by picking up the 
handset.

The only difference that I can see is that the second line is not 
sending CID information and I get the 2 NOTICE lines outputted in the 
CLI output below.

Thanks for any help,

Lee


-- Starting simple switch on 'Zap/2-1'
Apr 20 10:22:03 NOTICE[5258]: chan_zap.c:6072 ss_thread: Got event 18 
(Ring Begin)...
Apr 20 10:22:05 NOTICE[5258]: chan_zap.c:6072 ss_thread: Got event 2 
(Ring/Answered)...
     -- Executing Answer("Zap/2-1", "") in new stack
     -- Executing Ringing("Zap/2-1", "") in new stack
     -- Executing SetMusicOnHold("Zap/2-1", "default") in new stack
     -- Executing Wait("Zap/2-1", "1") in new stack
     -- Executing Goto("Zap/2-1", "check_time|s|1") in new stack
     -- Goto (check_time,s,1)
     -- Executing Answer("Zap/2-1", "") in new stack
     -- Executing Set("Zap/2-1", "LAST_MENU_REACHED=check_time") in new 
stack
     -- Executing Set("Zap/2-1", 
"FAIL_MENU=error_invalid|TIMEOUT_MENU=error_timeout") in new stack
     -- Executing GotoIfTime("Zap/2-1", 
"09:00-17:00|mon-fri|*|*|?main_menu|s|1") in new stack
     -- Goto (main_menu,s,1)
     -- Executing Answer("Zap/2-1", "") in new stack
     -- Executing Set("Zap/2-1", "LAST_MENU_REACHED=main_menu") in new stack
     -- Executing Macro("Zap/2-1", "ProcessCaller") in new stack
     -- Executing Set("Zap/2-1", "DTCONN=callers") in new stack
     -- Executing AGI("Zap/2-1", "dtfb|GET|CallerLevel|"SELECT 
caller_level FROM callers WHERE caller_phone = ''"") in new stack
     -- Launched AGI Script /var/lib/asterisk/agi-bin/dtfb
     -- AGI Script dtfb completed, returning 0
     -- Executing AGI("Zap/2-1", "dtfb|GET|CallerName|"SELECT 
caller_name FROM callers WHERE caller_phone = ''"") in new stack
     -- Launched AGI Script /var/lib/asterisk/agi-bin/dtfb
     -- AGI Script dtfb completed, returning 0
     -- Executing NoOp("Zap/2-1", "Caller Level is ") in new stack
     -- Executing NoOp("Zap/2-1", "Caller Name is ") in new stack
     -- Executing GotoIf("Zap/2-1", "0?lee_voice_followme|s|1") in new stack
     -- Executing BackGround("Zap/2-1", "custom/attendant") in new stack
     -- Playing 'custom/attendant' (language 'en')
   == CDR updated on Zap/2-1
     -- Executing Dial("Zap/2-1", "SIP/111|29|tm") in new stack
     -- Called 111
     -- Started music on hold, class 'default', on channel 'Zap/2-1'
     -- SIP/111-083b2bf8 is ringing
     -- Stopped music on hold on Zap/2-1
   == Spawn extension (main_menu, 111, 1) exited non-zero on 'Zap/2-1'
     -- Hungup 'Zap/2-1'
     -- Got SIP response 400 "Bad Request" back from 192.168.1.105
-- 

Warm Regards,

Lee