[asterisk-users] Asterisk Queue Call Transfer

lenz lenz-ml at oinko.net
Thu Apr 19 12:55:02 MST 2007


Why don't you simply "pause" them when they are unavailable?
l.

In data Thu, 19 Apr 2007 14:33:52 +0200, Arun Kumar <arunvoip at gmail.com>  
ha scritto:

> Hi
>
> I've configured the queue on my asterisk box and everything is working  
> fine.
> In my queue I've 3 agents logged in the queue. When call comes they are  
> able
> to receive the calls without any problem. But some time they are on break
> and there extension rings and no one is there to answer the call (we  
> don't
> want them to log off from the queue) but we have one normal user in the  
> same
> asterisk box registered so I want he dial some thing from his phone and  
> that
> call should come to that normal user. Please advice.
>
>
> thanks
>
> arun



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