[asterisk-users] FreePBX - Vicidial Integration

Erwan DESVERGNES erwan.desvergnes at sdci.fr
Sun Apr 15 22:23:01 MST 2007


I've got actually near 10 Call Centers which works fine with FreePbx and Vicidial. 

Its right that if you use the FreePbx Dial Plan with macro it's very slow but you can use all freePbx stuff to create and manage Extension and Standard Pabx functions; and for vicidial you can create other dial plan with minimal things. 

-----Message d'origine-----
De : asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] De la part de Matt Florell
Envoyé : vendredi 13 avril 2007 18:13
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] FreePBX - Vicidial Integration

On 4/13/07, Diego Quintana Cruz <diegoquintana at gmail.com> wrote:
> Hi all,
> I am trying to install Vicidial in an existent FreePBX installation
> (I'm using Xorcom packages for Debian Etch), but I didn't find any
> documentation, I found only this guide [0], but is for trixbox only,
> do you think it will work on FreePBX on Etch?
> [0] http://iptn.org/vicidial/index.html
> Regards,
> Diego Quintana Cruz


I would not recommend using FreePBX with VICIDIAL, mostly for
efficiency and ease-of-use issues. The FreePBX calling path can
contain dozens of steps, all slowing down and causing problems for
VICIDIAL calls that are trying to go out. Not to mention the CallerID
control issues that will cause you problems with a stock

I usually recommend getting a separate server that goes to your
FreePBX server over IAX if you will be using it in production. The
VICIDIAL server would only have the sample VICIDIAL conf files and the
changes needed to get your IAX trunk working.

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