[asterisk-users] queue report problem

[Rilawich Ango]

Where can I get the meaning of each field in queue_log?

On 4/15/07, Darryl Dunkin <ddunkin at netos.net> wrote:
> You will probably find what you are looking for here:
> /var/log/asterisk/queue_log
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rilawich
> Ango
> Sent: Saturday, April 14, 2007 21:07
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] queue report problem
>
> HI all,
>   I have a queue say 5000 and there are 10 member in the queue.  When
> there is a call to the queue, the members will ring according to the
> defined strategy.  In day end, I have to create a report about the
> queue and its member.  But I found that it is very difficult to find
> the relation for the call to queue and the member who pick the call in
> CDR.  Say, caller A calls the queue, queue member 9 pick the call.  I
> want to know the caller A waiting time, conversion time for Caller A
> and member 9.  Such relationship is very difficult to find in CDR.
> Anyone have such experience and how can I get such information?
> ango
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