[asterisk-users] Which SIP phones to buy?

Bruno De Luca bdeluca at fgasoftware.com
Fri Apr 13 10:38:40 MST 2007


I think that the best choice is the snom family...

We use all snom in ower office. We tried the Polycom but the support is 
not so good.

Bruno.

C F wrote:
> On 4/13/07, J. Oquendo <sil at infiltrated.net> wrote:
>> C F wrote:
>> > J, Sorry didn't see this email when I wrote the other one (gmail sorts
>> > them on a LIFO order). I can agree with you on everything even with
>> > the terrible pain of getting Polycoms up and running, but once it is
>> > up dont you have less problems with them then with other phones? Isn't
>> > the sound quality of the Polycoms better than any of the other phones?
>> >
>>
>> Depends on the network sometimes. For clients with anything less than
>> a dedicated-to-VoIP-T1 I would have to disagree. If you do face this
>> situation (someone with low bandwidth), Snom's rock.
>>
>> >
>> > I did not have that good of an experience with Snoms. I guess I should
>> > try again, since it's well over 18 months since I tried last.
>> >
>>
>> I stated "They aren't the best..." but of the whole lot of phones I deal
>> with,
>> they've been thusfar the least problematic.
>>
>> > Awesome photo, arn't you having too much fun working?
>> >
>>
>> Nah ;) that's like a fraction of junk I play with. At work I have a
>> CC(IE/VP) lab too.
>> 2 3620's 2501, 2522, 3 4500M's, LS1010, Merge ISDN simulator, Pix, Cat
>> 3500's, Netscouts... :D
>>
>> >
>> > Again I think the Polycom once configure right is quite easy for both
>> > the admin and the user.
>> >
>>
>> Well, two things come into play so I should have mentioned it. Its best
>> to get
>> a complete picture of what the end user would expect. Once you set those
>> options in XML, unless you're setting up a tftpboot server and can 
>> change
>> it, you're hit. I've had far too many instances where clients have
>> ordered them
>> and wanted cosmetic changes that could only be done via the xml 
>> files. But
>> what happens when those phones are not booting via tftp. I'm stuck. I 
>> either
>> have to have them send me back the phone to make the changes, re-do
>> one and send it back out, or maybe on rare occasions walk someone 
>> through
>> having their phone boot via tftp to one my me servers to make those 
>> changes.
>>
>> Now ponder this for a minute... Executive John calls me: "Can you make
>> this change for me" ... I respond "Sure can you open up your firewall
>> for me,
>> I will also need you to press x button and enter the following..." 
>> Even with
>> some so called "certified" engineers, that becomes cumbersome.
>>
>
> This is one point that I have to agree with you, I dread the phone
> calls that users call me they want just a simple change on a Polycom
> specific to them. However using FTP, it's only a big deal because of
> the XML (which also means that I have to document the change, since
> there is NO way for me to know otherwise that it has a minor change
> compared to the rest of the users), but it should work nicely remotely
> as well. All I do before deploying a Polycom phone to a remote site
> (which is quite easy to walk someone thru it over the phone) is set
> the FTP Server address, username, and password. Which requires just
> opening FTP on the server side firewall. That means for security
> reasons I can't leave it that way, but I could open it up when the
> user needs a change and have them reboot the phone.
>
> Still this is my phone of choice, althoug for the price they should
> have had much more features when it comes to remapping buttons, or
> PoE.
>
> I must say I have never run into a situation where I had low
> bandwidth, I always make sure there is at least 768k up, with a less
> than 150ms latency (not always have been able to meet the later, but
> never more than 250ms), so can't realy comment on this one.
>
> You are pushing me to test that snom again. Will try it.
>
>> Most of the times if they have their own PBX (I work for a company that
>> does managed PBX's and sells PBX's), and we administrate it, I will set
>> up a squid proxy with only my IP space allowed via ACL's and firewall
>> rules, so I could throw on a proxy on my browser and do it.
>>
>>
>> -- 
>> ====================================================
>> J. Oquendo
>> http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x1383A743
>> sil . infiltrated @ net http://www.infiltrated.net
>>
>> The happiness of society is the end of government.
>> John Adams
>>
>>
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