[Asterisk-Users] Off-hooking Snom hanset doesn't answer incom ing call

[Colin Anderson]

I got a bad batch of 360's where the hookswitch was damaged in shipping.
Snom fixed this by sticking a piece of packing foam between the switch and
the hook socket, wedging it into place. While this worked fine, I found I
had to be careful unpacking the phone - if you just yanked on the foam, a
small piece would tear off, wedging between the hookswitch and the socket.
Then the hookswitch would become intermittent. Take the phone apart - it's
not hard - and look for obstructions between the hookswitch and the frame. 

-----Original Message-----
From: Klaus Darilion [mailto:klaus.mailinglists at pernau.at]
Sent: Friday, September 29, 2006 7:49 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Off-hooking Snom hanset doesn't answer
incoming call


Olivier wrote:
> Hi,
> 
> Any advice on this one ?
> 
> Sometimes off-hooking a Snom 320 handset doesn't answer a 
> multi-extension call : phones keep ringing while handset remains silent.
> This occurs for 1 to 5% of incoming calls.
> 
> The setup is bristuffed 1.2.10 Asterisk with Junghanns QuadBRI and 6.2.x 
> firmware Snom 320.
> Every call comes from ISDN network.

If the phone keeps ringing I guess it is a bug in the phone. I had a 
snom which had a broken switch (which detects off/on hook).

regards
klaus
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