[asterisk-users] PRI Outbound CallerID Question

[Shawn Kelley]

James,
As for the loss of revenue, they wouldn't loose any. 
Since there are two scenarios we want to do, one is put our 800 number in
the CID, (which is with the same carrier as our phone service), the other is
to simply put the original callers CID in the outbound CID when we are
transferring the call to one of our remote employees (home or cell). 

Loss of revenue was a good idea, but don't think it's the cause here.
--Shawn

-----Original Message-----
From: James [mailto:jltaylor at metrotel.net] 
Sent: Thursday, September 28, 2006 5:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] PRI Outbound CallerID Question


----- Original Message ----- 
From: "Kristian Kielhofner" <kris at krisk.org>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Tuesday, September 26, 2006 4:28 PM
Subject: Re: [asterisk-users] PRI Outbound CallerID Question


> Shawn Kelley wrote:
>> Hi all,
>> I've searched around and haven't found much of an answer to my issue. Any
>> advice from you would be appreciated.
>>
>> Problem: Need to take an inbound call from our PRI and forward it to 
>> another
>> PSTN user via the PRI, sending the original callers id with it.
>> I know this can be done since we currently use an 800 service that does 
>> it.
>> You call the 800 number; they answer and put you on hold. They then 
>> outcall
>> to the pstn numbers we have defined and the incoming call shows up with 
>> the
>> original callers CID, we answer and have options to accept or reject the
>> call.
>>
>> So I know the 800 provider is staying in the middle of the call and not 
>> just
>> performing a redirect to us.
>>
>> I've tried the various CID settings in Asterisk, but am not able to use
>> anything but our DID numbers for our outbound caller id.
>>
>> My telco has been unresponsive to this issue.  Does anyone know if it's 
>> possible with a PRI or do you have to have some
>> other type of PSTN connection such as SS7?
>>
>> Thanks!!
>> --Shawn
>>
>
> Shawn,
>
>
> 1)  When a call comes in, put the original CALLERID(number) into a 
> variable.  This way, if you mess with the real CALLERIDNUM through your 
> dialplan you can always set it back.  I like to use KKFROMCID to make sure

> that no scripts, Asterisk, etc mess with my original CID!
>
> 2)  Get a telco that lets you set any CID.  I don't know if I just look 
> trustworthy or something, but I have had no problems whatsoever getting 
> several LECs and CLECs in multiple states to let me set any CID I want. 
> Looking at the other posts, it seems that some people have problems with 
> that.  I never considered it to be a big deal, just a cool privilege that 
> you gain with a PRI...  It seems that isn't the case with some telcos.
>
> 3)  I don't know if this works or not, but I could swear that there is a 
> redirect possible on PRI (similar to SIP 302).  I don't know if 
> app_transfer (and your telco) support it, but it would be really cool 
> because it would save you in terms of the number of used channels. (Using 
> 0 channels instead of 2).
>
> Check this thread:
>
> http://lists.digium.com/pipermail/asterisk-users/2003-May/004594.html
>
> --
> Kristian Kielhofner

There's a good chance that one reason they are unresponsive is the loss of 
revenue - if you change the caller id number to something that is not 
theirs.
James Taylor