[asterisk-users] problems with Polycom 500 boot up

Jessee J Holmes jholmes at atacomm.com
Wed Sep 20 14:41:12 MST 2006


Get 3.2.2 from your reseller or installer. Bootrom 3.2.2 and firmware  
2.0.1 is the latest available from Polycom. Your phone installer,  
service provider, or reseller should be able to provide you with this  
firmware.


Jessee Holmes
Atacomm / Ataractic Corporation
www.atacomm.com
V: 1-877-700-VOIP
jholmes at atacomm.com

Looking for voice over IP products?  Visit our VoIP store at http:// 
voipstore.atacomm.com/


On Sep 20, 2006, at 2:53 PM, Forum wrote:

> I think that's the problem the bootROM version on the phone is 2.02  
> Apr 02
> 16.33. Does anyone have this version and the corresponding Sip?
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Eric
> "ManxPower" Wieling
> Sent: Wednesday, September 20, 2006 11:48 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] problems with Polycom 500 boot up
>
> Forum wrote:
>> Thanks for your response.
>>
>>
>>
>> Unfortunately I still receive the same error - 'Error updating  
>> bootrom' -
> no
>> matter what version of sip and the bootROM I upload to the ftp  
>> site. I
> have
>> even used the latest release of the fimware - could I have somehow  
>> broke
> the
>> phone with a corrupted flash. How do I do a full format when it  
>> can not
>> update the bootROM?
>
> Check the EXISTING BootROM on the phone.  You can't usually downgrade
> versions.
>
> Also check the password configured for the FTP user on the phone.
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