[asterisk-users] Dropped Calls on TDM400p

[Steve Totaro]

Sorry, see now that it is pots.

How do your interrupts look?  What is the hardware platform or more 
specifically the MB?  Is the platform listed on Digium's site as 
approved or listed as having issues?

Thanks,
Steve

Steven Totaro wrote:
>
> They need to document the exact day and time so you can look in the 
> logs.  Is this a T1 or POTS?
>
>  
>
> Customers always complain and threaten to go back to their old PBX.  
> First, calm down, then calm them down and make sure they know you are 
> working on it.  Every new install is going to have issues that will 
> take time to resolve.  Remember that in your pricing or you will soon 
> be out of business. 
>
>  
>
> Get exact times and frequency then check your logs to see if anything 
> matches that may be an issue. 
>
>  
>
> Thanks,
>
> Steve
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of 
> *Jonathan Barratt
> *Sent:* Wednesday, September 13, 2006 1:02 PM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [asterisk-users] Dropped Calls on TDM400p
>
>  
>
> These are just PSTN calls, and I have set busydetect=no and 
> callprogress=no in zapata.conf as per voip-info guidance, but problem 
> persists.
>
> CPU load never breaks 20, so that doesn't seem to be the problem, but 
> it's a 1.2Ghz Athlon with 768MB RAM.
>
> Power supply to system is clean, there's no heavy network traffic 
> going on besides Asterisk to the phones (Aastra 480i's).
>
> What other factors can I investigate? 
>
> This client is so unhappy they are ready to go back to their old PBX 
> system.
>
> I am desperate, please help!!
>
> Thanks in advance,
> Jonathan
>