[asterisk-users] Polycom Soundpoint Key Remap

[Douglas Garstang]

> -----Original Message-----
> From: Adam Goryachev [mailto:mailinglists at websitemanagers.com.au]
> Sent: Tuesday, September 12, 2006 6:55 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Polycom Soundpoint Key Remap
> 
> 
> Shawn Kelley wrote:
> >
> > Hi,
> >
> > Does anyone know how to do a re-map of a key on the Polycom 
> to make it 
> > dial a number.
> >
> > I know how to remap a key to a certain function, but I 
> don’t know how 
> > to make it dial a number.
> >
> > I’m wanting to re-map the “Service” key to dial *8 for a 
> group pickup.
> >
> > Any help is greatly appreciated.
> >
> > Thanks!
> >
> > --Shawn
> >
> AFAIK, you will need to tell it save a speed dial for *8, and 
> then map 
> the key to dial the speed dial number that you saved it as.

Except... if you want to send DTMF digits during a call. We wanted to map the transfer key on the Polycom to send #2 for an Asterisk assisted tranfers, as transfering in Queues is known to completey destroy Asterisk Queues until a restart. Programming the Transfer to to send a speed dial (of #2) would generate a new call to an extension, #2.

Doug.