[asterisk-users] How to setup announce attibute in queues.conf

gc garych at unidial.com
Tue Sep 12 06:59:35 MST 2006


I have this line in my queues.conf:
announce= support-department
and I have an recording file support-department-recording.wav file.
Can anybody tell me how to setup support-department so it play the .wav file when agent pickup the phone? Where should I define support-department so asterisk will play support-department-recording.wav? Is this in musiconhold.conf?

gc
 
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