[asterisk-users] Asterisk hangs up after 10-15 minutes when SIPPhone is on mute

[Daniel Pocock]

Check sip.conf parameters:

rtptimeout
rtpholdtimeout

David Gagnon wrote:

>I would recommend you to call Unlimitel as they have a very good support. Or
>just send a copy of your post to : support at unlimitel.ca
>
> 
>
>David
>
> 
>
>  _____  
>
>De : asterisk-users-bounces at lists.digium.com
>[mailto:asterisk-users-bounces at lists.digium.com] De la part de Mike
>Envoyé : 7 septembre 2006 11:32
>À : 'Asterisk Users Mailing List - Non-Commercial Discussion'
>Objet : [asterisk-users] Asterisk hangs up after 10-15 minutes when SIPPhone
>is on mute 
>
> 
>
>Hi,
>
> 
>
>I have a Polycom 501 connected to Asterisk 1.2.4 (and then connected to a
>VOIP provider, Unlimitel in my case).  My job requires me to attend
>conference calls regularly, and I am usually there as a silent listener.
>Therefore, I mute my phone.
>
> 
>
>I`ve noticed that if I mute my phone, after 10-15 of being muted, the line
>hangs up.  I had the same problem with my GXP-2000 before, so I dismissed
>the phone as being the problem.  If I unmute regularly (or the entire time),
>the line doesnt hang up (until it reaches max timeout of course, which is
>much more than 15 minutes).  So the problem is my phone is muted. I have
>observed that about 6 times (out of 6 tries) in the last 4 months.  It`s a
>reccuring issue for sure.
>
> 
>
>What I am left with is Asterisk (or my VoIP provider) as the issue.  Since I
>only have control on my own Asterisk server, I thought I should start there.
>What setting could cause this? I have a fairly fancy dialplan, but I havent
>changed anything else than the diaplan.  All system-wide Asterisk settings
>are default as far as I know.
>
> 
>
>Thanks,
>
> 
>
>Mike
>
>
>  
>
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