[asterisk-users] What I always get asked in SME * deployments

[Colin MacMillan]

This can be done with the 'hint' priority in the dialplan with the right
hardware.

Check out this link for an example:
http://www.voip-info.org/wiki-Asterisk+phone+snom
look at section
- SNOM SUBSCRIBE/NOTIFY support for monitoring extension states




On 9/3/06, Dovid Bender <asteriskusers at dovid.net> wrote:
>
>  Some phones have the BLF feature. You can see on the phone who is and who
> is not on the phone. With the polycom's you need to get a side car. With the
> snom's you can use the buttons on the phone itself.
>
> When ever we do a roll out of Asterisk in a small business environment
> replacing an old key system or legacy PBX the receptionist always asks us,
> "How do I know if someone is on a call before transferring them?". My
> typical answer is "why do you need to know, just do an attended transfer and
> if they can take the call they will, if they can't just tell the caller the
> person is busy". If the receptionist insists on "knowing" we give them FOP.
>
> Has anyone out there devised a better way to let a receptionist "know if
> someone is on a call"?
>
>
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