[asterisk-users] operator console
Andres Paglayan
andres at paglayan.com
Mon Oct 30 09:27:29 MST 2006
Hi,
My users are currently using an operator console interface like this:
see it at: http://www.whssf.org/interface.jpg
which came with a Praxon PDX we got about 5 years ago, which is now
unsupported,
it works very good and converts any analog phone plugged into the
system into a powerful console,
(provided you have a computer next to it)
you just provide the box ip, user login, user pass, and extension,
and voila.
I'll be switching the company's phone system to Asterisk.
I know * is way much more flexible and rich featured than the box we
currently have,
...but I'll need to give the users a good mean to "see"
what's going on,
who is busy,
easy transfer with click here and there,
easy conference,
easy queue handler,
easy way to see/use many lines at the same time
is there any "best" console they can use?
I don't mind using a commercial product,
if the only part we have to pay for is the gui,
besides, we will buying the enterprise * version
Thanks a bunch,
Andres
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