[asterisk-users] Polycom provision errors still! Arg!
Curt Shaffer
cshaffer at gmail.com
Mon Oct 23 18:30:03 MST 2006
This absolutely helped. I downloaded those config files and copied then and
change the name, addressing and such and it worked straight away! Must have
been a munged config somehow!
Thanks!
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dean Collins
Sent: Monday, October 23, 2006 6:59 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Polycom provision errors still! Arg!
Maybe this might help you.
http://www.asterisktutorials.com/showproduct.php?ProductID=12
Cheers,
Dean
www.Mexuar.com
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Ivan Fetch
> Sent: Monday, 23 October 2006 7:31 PM
> To: Curt Shaffer
> Cc: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Polycom provision errors still! Arg!
>
> Hi,
>
>
> I believe he means to use the stock phone1.cfg and
> mac-address-of-the-phone.cfg files that come with the sip firmware
you're
> running, and see if the phone will load those files.
>
>
> Ivan.
>
>
>
>
> On Mon, 23 Oct 2006, Curt Shaffer wrote:
>
> > Do you mean 00000000.cfg and sip.cfg? Could you clarify for me
please
> and I
> > will try that. Thanks for the suggestion.
> >
> > Curt
> >
> >
> > On 10/23/06, Andrew Joakimsen <joakimsen at gmail.com> wrote:
> > >
> > > What if you just use the default configuration files?
> > >
> > > On 10/23/06, Curt Shaffer <cshaffer at gmail.com> wrote:
> > >
> > > > I have been struggling over central provisioning for quite
some
> time.
> > > > I have eagerly watched each post with like problems but have yet
to
> find a
> > > > reliable answer.
> > > >
> > > >
> > > >
> > > > I have a Polycom 501 and I am trying to provision from an FTP
> server,
> > > > and just to take any routing out of the issue it is on the same
> subnet. I am
> > > > running the 2.0.1.0291 firmware and 3.2.2 bootrom. I set the IP
info
> on
> > > > the phone and point it at the ftp server. It successfully loaded
the
> new
> > > > firmware and bootrom but will not provision. Every time it gives
me
> Config
> > > > file error: The error is 0x0 after the page that says Processing
> > > > Configuration This may take a minute.
> > > >
> > > >
> > > >
> > > > Here is my ftp log:
> > > >
> > > >
> > > >
> > > > Mon Oct 23 11:53:18 2006 1 x.x.x.x 339
/home/pcom/0004f2027255.cfg b
> _ o
> > > >
> > > > r pcom ftp 0 * c
> > > >
> > > > Mon Oct 23 11:53:19 2006 1 x.x.x.x 10240 /home/pcom/sip.ld b _ o
r
> pcom
> > > > f
> > > >
> > > > tp 0 * i
> > > >
> > > > Mon Oct 23 11:53:19 2006 1 x.x.x.x 0 /home/pcom/x102\x102.cfg b
_ o
> r
> > > > pco
> > > >
> > > > m ftp 0 * i
> > > >
> > > > Mon Oct 23 11:53:27 2006 6 x.x.x.x 121872 /home/pcom/sip.cfg b _
o r
> > > > pcom
> > > >
> > > > ftp 0 * c
> > > >
> > > > Mon Oct 23 11:54:07 2006 1 x.x.x.x 9638
> > > > /home/pcom/x102/0004f2027255-boot
> > > >
> > > > .log b _ i r pcom ftp 0 * c
> > > >
> > > >
> > > >
> > > > Here is the boot log:
> > > >
> > > >
> > > >
> > > > |---------- Initial log entry ----------
> > > >
> > > > 1023201556|so |4|00|+++ Note that bootrom log times are in GMT
+++
> > > >
> > > > 1023201556|hw |4|00|Initial log entry.
> > > >
> > > > 1023201556|wdog |4|00|Initial log entry
> > > >
> > > > 1023201556|cfg |4|00|Initial log entry
> > > >
> > > > 1023201556|copy |3|00|Initial log entry
> > > >
> > > > 1023201556|cdp |4|00|Initial log entry
> > > >
> > > > 1023201556|cdp |5|00|CDP is DISABLED.
> > > >
> > > > 1023201556|cdp |5|00|802.1Q/VLAN tagging is DISABLED.
> > > >
> > > > 1023201556|so |3|00|Platform: Model=SoundPoint IP 501,
> > > > Assembly=2345-11500-040 Rev=A
> > > >
> > > > 1023201556|so |3|00|Platform: Board=2345-11500-040 A
> > > >
> > > > 1023201556|so |3|00|Platform: MAC=0004f2027255,
IP=172.16.27.10,
> > > > Subnet Mask= 255.255.255.224
> > > >
> > > > 1023201556|so |3|00|Platform: BootBlock=2.5.0 (11500_040)
06-Nov-
> 04
> > > > 08:08
> > > >
> > > > 1023201556|so |3|00|Application, main: Label=BOOT,
> Version=3.2.2.001924-Aug-06 18:05
> > > >
> > > > 1023201556|so |3|00|Application, main: P/N=3150-11069-322
> > > >
> > > > 1023201556|app1 |4|00|Initial log entry.
> > > >
> > > > 1023201556|app1 |3|00|DNS resolver servers are 'x.x.x.x'
x.x.x.x'
> > > >
> > > > 1023201556|app1 |3|00|DNS resolver search domain is ''
> > > >
> > > > 1023201556|app1 |3|00|Bootline: eim(0,0)bootHost:flash e=
> > > > 172.16.27.10:ffffffe0 h=172.16.27.6 g= 172.16.27.1 u=pcom
pw=****
> > > > tn=CircaIP
> > > >
> > > > 1023201827|app1 |3|00|Time has been set from x.x.x.x (x.x.x.x).
> > > >
> > > > 1023201827|so |3|00|Link status is Net up Speed 100 full
Duplex,
> PC up
> > > > Speed 100 full Duplex.
> > > >
> > > > 1023201833|cfg |3|00|Beginning to provision phone
> > > >
> > > > 1023201833|copy |3|00|' ftp://pcom:****@172.16.27.6/bootrom.ld'
from
> '
> > > > 172.16.27.6'
> > > >
> > > > 1023201903|cfg |3|00|Image bootrom.ld has not changed
> > > >
> > > > 1023201903|copy |3|00|Download of 'bootrom.ld' succeeded on
attempt
> 1
> > > > (addr 1 of 1)
> > > >
> > > > 1023201903|cfg |3|00|Downloaded bootROM is identical to Current
> version
> > > > 3.2.2
> > > >
> > > > 1023201903|copy
|3|00|'ftp://pcom:****@172.16.27.6/0004f2027255.cfg'
> > > > from ' 172.16.27.6'
> > > >
> > > > 1023201939|copy |3|00|Download of '0004f2027255.cfg' succeeded
on
> > > > attempt 1 (addr 1 of 1)
> > > >
> > > > 1023201939|copy |3|00|' ftp://pcom:****@172.16.27.6/sip.ld' from
'
> > > > 172.16.27.6'
> > > >
> > > > 1023202009|cfg |3|00|Image sip.ld has not changed
> > > >
> > > > 1023202009|copy |3|00|Download of 'sip.ld' succeeded on attempt
1
> (addr
> > > > 1 of 1)
> > > >
> > > > 1023202009|cfg |3|00|Downloaded application image is identical
to
> > > > current version
> > > >
> > > > 1023202009|cfg |3|00|Phone successfully provisioned
> > > >
> > > > 1023202041|app1 |4|00|Loaded application sip.ld successfully,
errors
> > > > 0x0.
> > > >
> > > > 1023202041|app1 |6|00|Uploading boot log, time is MON OCT 23
> 20:20:42
> > > > 2006
> > > >
> > > >
> > > >
> > > > And it repeats this every time.
> > > >
> > > >
> > > >
> > > > I can provide the sip.cfg and <mac>.cfg on request. I don't want
to
> run
> > > > out of space for the post.
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > Please help! It really can't be this hard.
> > > >
> > > >
> > > >
> > > > Curt
> > > >
> > > > _______________________________________________
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> > > >
> > > >
> > > >
> > >
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> > >
> > >
> > >
> >
> >
> > --
> > Curt Shaffer,MCSA,MCSE
> > Security+, Network+
> > Certified IP Telephony Sepcialist
> > 202-470-6892 (home)
> > 202-470-6893 (Business)
> > 309-412-4809 (efax)
> >
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