[asterisk-users] Polycom provision errors still! Arg!

Mon Oct 23 15:51:20 MST 2006

Do you mean 00000000.cfg and sip.cfg? Could you clarify for me please and I
will try that. Thanks for the suggestion.

Curt

On 10/23/06, Andrew Joakimsen <joakimsen at gmail.com> wrote:
>
> What if you just use the default configuration files?
>
>  On 10/23/06, Curt Shaffer <cshaffer at gmail.com> wrote:
>
> >   I have been struggling over central provisioning for quite some time.
> > I have eagerly watched each post with like problems but have yet to find a
> > reliable answer.
> >
> >
> >
> > I have a Polycom 501 and I am trying to provision from an FTP server,
> > and just to take any routing out of the issue it is on the same subnet. I am
> > running the 2.0.1.0291 firmware and 3.2.2 bootrom. I set the IP info on
> > the phone and point it at the ftp server. It successfully loaded the new
> > firmware and bootrom but will not provision. Every time it gives me Config
> > file error: The error is 0x0 after the page that says Processing
> > Configuration This may take a minute.
> >
> >
> >
> > Here is my ftp log:
> >
> >
> >
> > Mon Oct 23 11:53:18 2006 1 x.x.x.x 339 /home/pcom/0004f2027255.cfg b _ o
> >
> > r pcom ftp 0 * c
> >
> > Mon Oct 23 11:53:19 2006 1 x.x.x.x 10240 /home/pcom/sip.ld b _ o r pcom
> > f
> >
> > tp 0 * i
> >
> > Mon Oct 23 11:53:19 2006 1 x.x.x.x 0 /home/pcom/x102\x102.cfg b _ o r
> > pco
> >
> > m ftp 0 * i
> >
> > Mon Oct 23 11:53:27 2006 6 x.x.x.x 121872 /home/pcom/sip.cfg b _ o r
> > pcom
> >
> >  ftp 0 * c
> >
> > Mon Oct 23 11:54:07 2006 1 x.x.x.x 9638
> > /home/pcom/x102/0004f2027255-boot
> >
> > .log b _ i r pcom ftp 0 * c
> >
> >
> >
> > Here is the boot log:
> >
> >
> >
> > |---------- Initial log entry ----------
> >
> > 1023201556|so   |4|00|+++ Note that bootrom log times are in GMT +++
> >
> > 1023201556|hw   |4|00|Initial log entry.
> >
> > 1023201556|wdog |4|00|Initial log entry
> >
> > 1023201556|cfg  |4|00|Initial log entry
> >
> > 1023201556|copy |3|00|Initial log entry
> >
> > 1023201556|cdp  |4|00|Initial log entry
> >
> > 1023201556|cdp  |5|00|CDP is DISABLED.
> >
> > 1023201556|cdp  |5|00|802.1Q/VLAN tagging is DISABLED.
> >
> > 1023201556|so   |3|00|Platform: Model=SoundPoint IP 501,
> > Assembly=2345-11500-040 Rev=A
> >
> > 1023201556|so   |3|00|Platform: Board=2345-11500-040 A
> >
> > 1023201556|so   |3|00|Platform: MAC=0004f2027255, IP=172.16.27.10,
> > Subnet Mask= 255.255.255.224
> >
> > 1023201556|so   |3|00|Platform: BootBlock=2.5.0 (11500_040) 06-Nov-04
> > 08:08
> >
> > 1023201556|so   |3|00|Application, main: Label=BOOT, Version=3.2.2.001924-Aug-06 18:05
> >
> > 1023201556|so   |3|00|Application, main: P/N=3150-11069-322
> >
> > 1023201556|app1 |4|00|Initial log entry.
> >
> > 1023201556|app1 |3|00|DNS resolver servers are 'x.x.x.x' x.x.x.x'
> >
> > 1023201556|app1 |3|00|DNS resolver search domain is ''
> >
> > 1023201556|app1 |3|00|Bootline: eim(0,0)bootHost:flash e=
> > 172.16.27.10:ffffffe0 h=172.16.27.6 g= 172.16.27.1 u=pcom pw=****
> > tn=CircaIP
> >
> > 1023201827|app1 |3|00|Time has been set from x.x.x.x (x.x.x.x).
> >
> > 1023201827|so   |3|00|Link status is Net up Speed 100 full Duplex, PC up
> > Speed 100 full Duplex.
> >
> > 1023201833|cfg  |3|00|Beginning to provision phone
> >
> > 1023201833|copy |3|00|' ftp://pcom:****@172.16.27.6/bootrom.ld' from '
> > 172.16.27.6'
> >
> > 1023201903|cfg  |3|00|Image bootrom.ld has not changed
> >
> > 1023201903|copy |3|00|Download of 'bootrom.ld' succeeded on attempt 1
> > (addr 1 of 1)
> >
> > 1023201903|cfg  |3|00|Downloaded bootROM is identical to Current version
> > 3.2.2
> >
> > 1023201903|copy |3|00|'ftp://pcom:****@172.16.27.6/0004f2027255.cfg'
> > from ' 172.16.27.6'
> >
> > 1023201939|copy |3|00|Download of '0004f2027255.cfg' succeeded on
> > attempt 1 (addr 1 of 1)
> >
> > 1023201939|copy |3|00|' ftp://pcom:****@172.16.27.6/sip.ld' from '
> > 172.16.27.6'
> >
> > 1023202009|cfg  |3|00|Image sip.ld has not changed
> >
> > 1023202009|copy |3|00|Download of 'sip.ld' succeeded on attempt 1 (addr
> > 1 of 1)
> >
> > 1023202009|cfg  |3|00|Downloaded application image is identical to
> > current version
> >
> > 1023202009|cfg  |3|00|Phone successfully provisioned
> >
> > 1023202041|app1 |4|00|Loaded application sip.ld successfully, errors
> > 0x0.
> >
> > 1023202041|app1 |6|00|Uploading boot log, time is MON OCT 23 20:20:42
> > 2006
> >
> >
> >
> > And it repeats this every time.
> >
> >
> >
> > I can provide the sip.cfg and <mac>.cfg on request. I don't want to run
> > out of space for the post.
> >
> >
> >
> >
> >
> > Please help! It really can't be this hard.
> >
> >
> >
> > Curt
> >
> > _______________________________________________
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> >
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> >
> >
> >
>
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>
>

-- 
Curt Shaffer,MCSA,MCSE
Security+, Network+
Certified IP Telephony Sepcialist
202-470-6892 (home)
202-470-6893 (Business)
309-412-4809 (efax)
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