[asterisk-users] Can anyone help? Why does One-Touch record mute/disconnect callif not dialed quick enough?

[Jamie Heckford]

Hi,

Any suggestions to below problem?

Thanks 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jamie
Heckford
Sent: 17 October 2006 21:48
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] FW: Why does One-Touch record mute/disconnect
callif not dialed quick enough?

Hi List,
 
Have an odd problem with the one-touch record on asterisk 1.2.11.
 
All works ok, however one of our users today discovered if he is a bit
slow hitting the 1 key after he presses *, the call seems to stay
connected but its almost like it is muted. 
 
Haven't figured out the delay yet but it seems to be if the 1 is not
pressed within 1-2 secs this occurs. 
 
Any suggestions? I tried setting:
 
disconnect => *0
 
in features.conf in the hope this would solve it but no luck.
 
I am using Polycom SPIP 301 handsets and can't see anything obvious on
these either/
 
Thanks in advance for any help!
	
Kind regards

Jamie Heckford
Technical Consultant	
 	  
Interfuture Systems Ltd
Kemps Farm Business Park, London Road, Balcombe, West Sussex RH17 6JH
		
E-MAIL DISCLAIMER: This e-mail is intended for the addressee named above
only, and may be covered by legal privilege and/or protected by law. If
you are not the intended recipient please notify the sender immediately,
and in the meantime do not disclose the contents to any other person nor
use, copy or store the e-mail in any medium. As communications via the
Internet are not secure Interfuture Systems Ltd can accept no liability
if this e-mail is accessed by third parties during the course of
transmission or is modified or amended in any way following despatch.
Any views or opinions expressed within this e-mail are solely those of
the sender, and do not necessarily represent those of Interfuture
Systems Ltd unless otherwise specifically stated. Although Interfuture
Systems Ltd has taken every reasonable precaution to ensure that any
attachment to this e-mail has been checked for viruses, it is strongly
recommended that you carry out your own virus check before opening any
attachment, as we cannot accept liability for any damage sustained as a
result of software virus infection. Interfuture Systems Ltd reserves the
right and senders of messages shall be taken to consent to the
monitoring and recording of e-mails addressed to members of the firm.	
 	  	  	
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users