[asterisk-users] VoicePulse Connect 4 Channel Limit?

Sun Oct 22 13:38:13 MST 2006

So, What´s your recommendation for a production environment? I was 
looking for good prices, good voice quality for USA Origination and I´d 
like to hear about good experiences....

thanks in advance..

R.R. Libera

Andrew Joakimsen escribió:
> I would worry about using Voicepulse as your primary provider, even if
> they didn't impose their draconian policies. You could have 20 numbers
> paying $220/month in your account and you still get only four calls,.
> However if you were to open 20 voicepulse connect accounts and put one
> number on each, you would still pay the same $220/month however  you
> could get up to EIGHTY -- thats 20 times more! -- for the SAME EXACT
> PRICES
>
> Also VoicePulse DOES NOT use Tier 1 providers. We notice every week or
> so during peak hours a very bad degrigation of the voice quality. If
> you have an IVR and call it from a landline, it will sound like crap.
> It's the quality of service you would expect from a free provider.
> Aggrivated to this, when you contact them they try to blame YOU for
> their issues. They told me I HAD to run PingPlotter (a WINDOWS
> program, besides the fact this is "VoicePulse Connect for Asterisk"
> and "Asterisk" is software for Linux) which was not possible on a
> co-located machine.
>
> Also we ported a bunch of phone numbers and the DTMF does not work. If
> you dial "5551212" VoicePulse might recognise and pass to us "55112"
> and again instead of trying to troubleshoot the issue (from the SAME
> phone it always produced CONSISTANT behavior -- the ported number does
> not accet DTMF correctly, assigned # work!) they blame us and the
> phones we use. I went as far as going to Sprint PCS store and EVERY
> CDMA phone in the store would produce the same result!
>
> In the end, don't bother with VoicePulse. The quality of the service
> and the support and just the treatment you get is not worth the price.
> For $11/month per number and their draconian channels and also billing
> policy (I wont even get into that) I expect a PREMIUM service and they
> deliver something about par for a free service.
>
>
> Here's some typical behavior from their servers:
>
> ug 24 14:55:48 NOTICE[13944]: chan_iax2.c:7813 iax2_poke_noanswer:
> Peer 'voicepulse01' is now UNREACHABLE! Time: 71
> Aug 24 14:55:59 NOTICE[13944]: chan_iax2.c:7145 socket_read: Peer
> 'voicepulse01' is now REACHABLE! Time: 1059
> Aug 24 15:11:05 NOTICE[13944]: chan_iax2.c:7813 iax2_poke_noanswer:
> Peer 'voicepulse01' is now UNREACHABLE! Time: 40
> Aug 24 15:11:15 NOTICE[13944]: chan_iax2.c:7145 socket_read: Peer
> 'voicepulse01' is now REACHABLE! Time: 49
>
> Aug 21 15:33:08 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 39
> Aug 21 15:33:18 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 43
> Aug 22 13:40:41 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 45
> Aug 22 13:40:52 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 1064
> Aug 22 16:57:15 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 41
> Aug 22 16:57:25 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 43
> Aug 23 11:02:36 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 43
> Aug 23 11:03:49 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now
> UNREACHABLE! Time: 37
> Aug 23 11:08:19 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now
> REACHABLE! Time: 39
> Aug 23 11:08:26 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 39
> Aug 23 11:16:31 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 46
> Aug 23 12:10:25 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 1246
> Aug 23 14:01:37 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 45
> Aug 23 14:04:27 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 258
> Aug 23 15:28:36 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 44
> Aug 23 15:28:37 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now
> UNREACHABLE! Time: 39
> Aug 23 15:31:27 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 41
> Aug 23 15:31:27 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now
> REACHABLE! Time: 56
> Aug 23 15:40:31 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now
> UNREACHABLE! Time: 40
> Aug 23 15:43:31 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 43
> Aug 23 15:49:42 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 42
> Aug 23 15:57:22 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now
> REACHABLE! Time: 40
> Aug 23 16:37:49 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 44
> Aug 23 16:38:00 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 48
> Aug 23 17:31:07 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 43
> Aug 23 17:32:17 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 42
> Aug 23 17:34:21 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 42
> Aug 23 17:34:31 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now
> UNREACHABLE! Time: 40
> Aug 23 17:36:01 NOTICE[13944] chan_iax2.c: Peer 'voicepulse02' is now
> REACHABLE! Time: 39
> Aug 23 17:36:11 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 42
> Aug 23 17:42:15 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 41
> Aug 23 17:46:46 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 97
> Aug 23 17:57:50 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 40
> Aug 23 17:58:40 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 42
> Aug 23 17:59:44 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 42
> Aug 23 17:59:55 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 39
> Aug 24 11:37:25 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 49
> Aug 24 11:37:35 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 43
> Aug 24 13:16:08 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 50
> Aug 24 13:16:19 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 53
> Aug 24 13:58:49 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 1062
> Aug 24 13:58:59 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 46
> Aug 24 14:19:09 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 49
> Aug 24 14:19:39 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 56
> Aug 24 14:55:48 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 71
> Aug 24 14:55:59 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 1059
> Aug 24 15:11:05 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> UNREACHABLE! Time: 40
> Aug 24 15:11:15 NOTICE[13944] chan_iax2.c: Peer 'voicepulse01' is now
> REACHABLE! Time: 49
>
> TWENTY PERCENT PACKET LOSS at their ISP's edge router!
>
> root at schult [/usr/src/mtr-0.71]# mtr connect01.voicepulse.com -r -c 5
> HOST LOSS RCVD SENT BEST
> AVG WORST
> a1.72.5746.static.theplanet.com 0% 5 5 0.50
> 3.52 14.48
> gi3-8.dsr02.dllstx4.theplanet.com 0% 5 5 0.34
> 0.69 1.85
> vl42.dsr01.dllstx3.theplanet.com 0% 5 5 0.49
> 0.61 0.71
> ae1-0.ibr01.dllstx3.theplanet.com 0% 5 5 0.54
> 0.73 1.06
> 12.119.136.17 0% 5 5 0.62
> 0.68 0.73
> tbr2-p011901.dlstx.ip.att.net 0% 5 5 40.12
> 40.49 41.26
> tbr1-cl6.sl9mo.ip.att.net 0% 5 5 40.43
> 40.81 41.57
> tbr1-cl4.wswdc.ip.att.net 0% 5 5 39.63
> 40.01 40.34
> tbr2-cl27.wswdc.ip.att.net 0% 5 5 44.38
> 44.54 44.76
> tbr2-cl15.n54ny.ip.att.net 0% 5 5 42.09
> 42.78 43.77
> gar1-p390.nyzny.ip.att.net 0% 5 5 41.26
> 41.39 41.59
> 12.118.100.26 0% 5 5 44.21
> 44.52 44.89
> man-core-12000-01-pos3-0.broadviewnet.net 0% 5 5 48.99
> 128.99 202.54
> man-cust-6509-01-vlan2.broadviewnet.net 20% 4 5 43.98
> 44.18 44.27
> static-64-115-116-26.isp.broadviewnet.net 0% 5 5 42.31
> 42.46 42.70
> static-64-61-93-87.isp.broadviewnet.net 0% 5 5 41.92
> 42.67 43.94
>
> On 10/16/06, Nate Kapi <natekapi at gmail.com> wrote:
>> Does anyone know what happens if you try to have 5 concurrent outgoing
>> channels with VoicePulse Connect? Does it give you an error message or a
>> reorder or something? I'm worried about using them as my primary 
>> carrier if
>> this is the case.
>>
>> I noticed that they supposedly only allow 4 channels for free and 
>> then you
>> have to pay $20 a month extra per channel. I'm guessing this is for 
>> inbound
>> and outbound channels. If you wanted to be able to have 8 concurrent
>> channels then this could get costly. Too costly in my opinion. I
>> mean....that seems like a LOT to me, when you can go with other 
>> providers
>> who don't limit you to 4 channels, like Voxee, NuFone or SixTel, for 
>> around
>> the same price. I can understand the channel restrictions for inbound 
>> calls,
>> but not for outbound calls.
>>
>> VoicePulse, I know you read these lists! You should be able to 
>> provide us
>> VoicePulse Connect users with more than 4 concurrent channels for free!
>>
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>>
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