[asterisk-users] Attended transfer hanging PRI channel

[Doug Lytle]

Michael Welter wrote:
> The attendant attempts an attended call transfer (all phones are 
> IP501).  The attendant pushes "hold", "transfer", dials the extension 
> and announces the call.  When the attendant pushes "transfer" the 
> second time, the original call is lost.
>
The attendant is doing it incorrectly.  Pressing the hold button isn't 
necessary.  Pressing transfer will automatically put the call on hold.

Doug


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