[asterisk-users] VoipSupply? [Semi-Urgent]

[Michelle Dupuis]

Cory,
 
You may wish to search the archives of this list (and more appropriately the
commercial list).
 
There seem to be a number of open support issues, lack of follow-through,
and unprofessional behavior on the part of VoIPSupply support.  It's always
hard to separate fact from fiction on internet lists, but the number and
nature of comments would certainly cause concern on the part of a potential
customer.  You now have contact info for dissatisfied customers - the best
testament would be for them to post successful resolution to their issues
(not an announcement from VoIPSupply that you're back).
 
Good luck,
 
MD

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From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Cory Andrews
Sent: Tuesday, October 17, 2006 10:40 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] VoipSupply? [Semi-Urgent]


VoIPSupply operations are completely back online as of this morning. Grid
power and carrier services have been restored to our area. My apologies to
any customers who were inconvenienced in the last several days. We
experienced an odd weather event with results quite similar to the aftermath
of a hurricane.

If anyone reading this has unresolved customer service issues which need
immediate assistance, feel free to contact me directly and I will gladly
intervene on your behalf.

Regards,

 
Cory Andrews
Executive Vice President
++++++++++++++++++
VoIPSupply.com
PBXSelect.com
++++++++++++++++++
454 Sonwil Drive
Buffalo, NY 14225
voice direct - 716.250.3402
fax - 716.630.1548
e - Cory at VoIPSupply.com
m - 716.907.4059
aim - B2Cory
 

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From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Lacy Moore -
Aspendora
Sent: Monday, October 16, 2006 10:45 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] VoipSupply? [Semi-Urgent]




Why don't you want to speak to the janitor at this point? Where does
tech support come in?

 
I think the janitor is a lot more knowledgeable than most tech support
departments these days.  Maybe we should think about asking for the janitor.

 
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