[asterisk-users] Cisco 7970 SIP won't update?

[Evan P. Hall]

Tim Connolly wrote:
> 	Does anyone know what triggers the 7970 to update its config? I
> was able to get it to update to SIP, but the config I used initially
> won't go away. I am making small changes to the SEPxxx.cnf.xml file
and
> rebooting the phone, the phone is downloading the (TFTP) new config
> file, but I don't see any change on the phone itself. 
>	I've looked at the VersionStamp and incremented that, but still
> no go.

Sounds like there is probably an error in the config.  I had this
problem with my 7970's.  If there was an error in the config, they would
download it but not apply it.  The best thing to do is use a cisco
console adapter and a regular RJ11 phone cord and hook it up to the aux
port on the phone (normally used for sidecar).  Then open a serial
console session 9600-8,N,1.  It will output debug messages as it boots
and you can see exactly what lines it is choking on.  I had problems
with name fields being too many characters and other such minor things
that were not well documented.  Don't know what I'd have done without
the serial debug output.

-Evan