[asterisk-users] RE: Welcome to the "asterisk-users" mailing list

Jessee J Holmes jholmes at atacomm.com
Wed Oct 11 09:51:00 MST 2006


Dean,

Tough call ... I haven't played with an IP 500 in a long time now and  
all that I know is Polycom officially doesn't support them.

I'm sure the 2.0.1 firmware wasn't designed to ever work with  
bootroms 2.xx. I'm sure the problem lies with either the phone not  
supporting it or the bootrom not accepting the firmware, but I'd be  
very weary of upgrading an IP 500 to a 3.xx bootrom.

Maybe someone else has better experience with this that has some of  
the older phones.

Jessee Holmes
Atacomm / Ataractic Corporation
www.atacomm.com
V: 1-877-700-VOIP
jholmes at atacomm.com

Looking for voice over IP products?  Visit our VoIP store at http:// 
voipstore.atacomm.com/


On Oct 11, 2006, at 10:29 AM, Dean Collins wrote:

> Hi Jesse,
>
> 4 x ip500’s
>
>
>
> I’ve held off upgrading the bootrom past 2.62 as I understand this  
> is a one way trip to 3.01 and above.
>
>
>
> As I’m a second hand hardware user I don’t have access to Polycom’s  
> direct firmware and have been upgrading from freedomphone.net
>
>
>
>
>
> Cheers,
>
>
>
> Dean
>
>
>
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk- 
> users-bounces at lists.digium.com] On Behalf Of Jessee J Holmes
> Sent: Wednesday, 11 October 2006 10:17 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] RE: Welcome to the "asterisk-users"  
> mailing list
>
>
>
> Dean,
>
>
>
> Try obtaining the latest bootrom again, should be 3.2.2, we've seen  
> this happen before for various odd reasons and Polycom's  
> recommended fix is get the "non-engineering version" of the bootrom  
> (don't ask please, just do it).
>
>
>
> So download the bootrom again and attempt it once more, while  
> you're at it, be safe and get the 2.0.1 firmware again as well. Let  
> me know if this fixes you're problem. By the way, are you using IP  
> 500's? or 501's? 500's may not take, I think we had that discussion  
> in this list before.
>
>
>
>
>
>
>
> Jessee Holmes
> Atacomm / Ataractic Corporation
> www.atacomm.com
> V: 1-877-700-VOIP
> jholmes at atacomm.com
>
> Looking for voice over IP products?  Visit our VoIP store at http:// 
> voipstore.atacomm.com/
>
>
>
>
>
> On Oct 10, 2006, at 7:10 PM, Dean Collins wrote:
>
>
>
>
> I've had problems loading 2.01 onto 2 of my 4 polycom 500's
>
>
>
> 2 work great no probs, 2 I cant get it to upload without failing.
>
>
>
>
>
> Cheers,
>
>
>
> Dean
>
>
>
>
>
>> -----Original Message-----
>>
>> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>>
>> bounces at lists.digium.com] On Behalf Of Eric "ManxPower" Wieling
>>
>> Sent: Tuesday, 10 October 2006 5:56 PM
>>
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>>
>> Subject: Re: [asterisk-users] RE: Welcome to the "asterisk-users"
>>
> mailing
>
>> list
>>
>>
>>
>> What I don't understand is why people MUST use the 2.0.x firmware.
>>
>>
>>
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