[asterisk-users] average waiting time in a queue

[mbodbg at gmx.net]

Hello all,

we want to use asterisk queues for a call center application. Depending on
the average waiting time in a queue, we want to make a decision to either
enqueue a call or transfer it to another site.

Are the applications available to query the average waiting time of a queue,
if possible for a configurable time frame?

Thanks and Regards

Markus