[asterisk-users] RE: Welcome to the "asterisk-users" mailing list

[Jessee J Holmes]

A few of our technical support staff here at Atacomm are currently  
working on this issue with Polycom, Digium and one of our customer's  
(who posted in here earlier this week).

There are some major differences from the 1.x.x firmware and the 2.01  
firmware. Obviously, many on here, voip-info.org, and all over the  
Internet have reported troubles where their presence feature that  
stops working after they upgrade their Polycom phones to firmware  
revision 2.0.1 when the phones are configured with an Asterisk  
system. A couple new things have been added to the .cfg files that  
MUST now be set in order for presence to work again with an Asterisk  
system.

In the sip.cfg file:

feature feature.1.name="presence" feature.1.enabled="1"

In the phone[mac].cfg file:

<attendant attendant.uri="user_112 at password_112" attendant.reg=""/>


However, there are still confirmed problems with this setup (i.e.  
LEDs not working), which Polycom and ourselves are currently testing  
in our labs trying to fix. The reasoning for this is Digium doesn't  
seem to follow the "standards" for presence support and are currently  
working to change this functionality within Asterisk. Polycom  
designed their phones, and specifically their firmware, to work with  
the "standards" (more specifically, the Microsoft LCS - Live  
Communications Server).

This issue has been reported on multiple instances to Polycom,  
Digium, and ourselves; but, no real resolution is completed yet.  
We'll continue working on this issue within our labs and post an  
official answer when one is available.

Sorry for the bit of bad news, if anyone is willing to contribute  
working / half working code, we'd be more than happy to look at it  
and work with Polycom and Digium on getting this fixed for everyone  
ASAP.

Jessee Holmes
Atacomm / Ataractic Corporation
www.atacomm.com
V: 1-877-700-VOIP
jholmes at atacomm.com

Looking for voice over IP products?  Visit our VoIP store at http:// 
voipstore.atacomm.com/


On Oct 10, 2006, at 3:07 PM, Issac Simchayof wrote:

> Polycom 601 with Sip 2.01
> Anyone using Sip 2.01? I have upgraded my phones and now presence  
> no longer
> functions.
> Buddy list shows all phones online but status does not change when  
> someone
> is on a call. Also blf does not function.
>
> I am using trixbox, 1.67 was working fine on the same box.
>
>
>
>
> Any ideas?
>
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