[asterisk-users] Polycom Call Parking

Kevin Kiely Asterisk at gtcus.com
Wed Oct 4 13:41:00 MST 2006


I tried unsuccessfully to get this to work.  I am using AAH 2.7 which has
asterisk 1.2.5.

-----Original Message-----
From: Noah Miller [mailto:noahisaacmiller at gmail.com] 
Sent: Wednesday, October 04, 2006 10:50 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom Call Parking

Hi Kevin -

> This parking patch looks like a good idea.  I applied the patch but it
> doesn't seem to work.  The patch install was successful and I modified my
> features.conf like the features.conf.sample suggested. I don't see any
> mention of the k or K in the 'show application dial'.  Any ideas? Did I
miss
> a step here?

I don't think the 'k' options will show in the Dial() application, but
you should be able to use it anyway.

It's possible, though, that the patch won't work with the version of
asterisk that you're using.  It was designed for /trunk, and not for
the tarball 1.2.x releases.  I actually don't use that patch.  I wrote
a different one that's designed for the 1.2.x tarball releases.

- Noah





> -----Original Message-----
> From: Noah Miller [mailto:noahisaacmiller at gmail.com]
> Sent: Wednesday, October 04, 2006 9:29 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Polycom Call Parking
>
> Hi Paul -
>
> > It'd be great if I didn't have to enter the
> > digits and press the Park button again.
>
> If you're interested in easier parking you might want to check out the
patch
> at:
>
> http://bugs.digium.com/bug_view_page.php?bug_id=7090
>
> You can do one-touch parking with it.
>
> When my users had to manually enter the park extension, not one of
> them used the parking feature.  Now that they can just press one
> button to park, it is a very often used feature.  The new Polycom sip
> firmware (2.01) also allows remapping a speed dial to another key, so
> they can do one-button park pickup from one of the unused keys like
> the "Services" key.
>
> - Noah
>
>
>
> On 10/3/06, Paul Dugas <paul at dugas.cc> wrote:
> > On Tue, 2006-10-03 at 16:22 -0400, Paul Dugas wrote:
> > > Does anyone have any info on using the "call-park" feature on Polycom
> > > phones?  All I can find is that it must be supported by the SIP
> > > server.  It doesn't appear to have any related configuration settings
> > > or other such clues as to how to use it.
> >
> > Did some sniffing and found the Polycom trying to transfer the call to a
> > "callpark" extension.  Found some old postings on this list that
> > discussed it and found this little gem:
> >
> >   exten => callpark,1,ParkAndAnnounce(pbx-transfer:PARKED|120|
> > SIP/${DIALEDPEERNUMBER}|incoming,s,7)
> >
> > With the "call-park" feature enabled (search for it in the Polycom
> > sip.cfg) I get a "Park" soft-key when I'm on a call.  Press it, enter
> > any number, and press it again.  I get the call back announcing the
> > parking space.  Works good.  It'd be great if I didn't have to enter the
> > digits and press the Park button again.
> >
> > Paul
> >
> > --
> > Paul Dugas, Computer Engineer                Dugas Enterprises, LLC
> > paul at dugas.cc        phone: 404-932-1355     522 Black Canyon Park
> > http://dugas.cc        fax: 866-751-6494     Canton, GA 30114 USA
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