[asterisk-users] Polycom Call Parking

[Noah Miller]

Hi Paul -

> It'd be great if I didn't have to enter the
> digits and press the Park button again.

If you're interested in easier parking you might want to check out the patch at:

http://bugs.digium.com/bug_view_page.php?bug_id=7090

You can do one-touch parking with it.

When my users had to manually enter the park extension, not one of
them used the parking feature.  Now that they can just press one
button to park, it is a very often used feature.  The new Polycom sip
firmware (2.01) also allows remapping a speed dial to another key, so
they can do one-button park pickup from one of the unused keys like
the "Services" key.

- Noah



On 10/3/06, Paul Dugas <paul at dugas.cc> wrote:
> On Tue, 2006-10-03 at 16:22 -0400, Paul Dugas wrote:
> > Does anyone have any info on using the "call-park" feature on Polycom
> > phones?  All I can find is that it must be supported by the SIP
> > server.  It doesn't appear to have any related configuration settings
> > or other such clues as to how to use it.
>
> Did some sniffing and found the Polycom trying to transfer the call to a
> "callpark" extension.  Found some old postings on this list that
> discussed it and found this little gem:
>
>   exten => callpark,1,ParkAndAnnounce(pbx-transfer:PARKED|120|
> SIP/${DIALEDPEERNUMBER}|incoming,s,7)
>
> With the "call-park" feature enabled (search for it in the Polycom
> sip.cfg) I get a "Park" soft-key when I'm on a call.  Press it, enter
> any number, and press it again.  I get the call back announcing the
> parking space.  Works good.  It'd be great if I didn't have to enter the
> digits and press the Park button again.
>
> Paul
>
> --
> Paul Dugas, Computer Engineer                Dugas Enterprises, LLC
> paul at dugas.cc        phone: 404-932-1355     522 Black Canyon Park
> http://dugas.cc        fax: 866-751-6494     Canton, GA 30114 USA
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