[asterisk-users] RESOLVED - Snom 360 Multiple calls on hold help

[Ron McCarthy]

I wanted to post this to everyone in case someone else ran into this
problem!

Firmware 6.5.1 (Current stable release)
Asterisk 1.2.13
Call Completion: Off
Peer to Perr call completion: On (canreinvite=no is set in sip.conf for
each friend)
Call join on Xfer (2 calls): Off

Those settings seem to do the trick, I tested on Snom 320s with no
errors at all,
Im going to test on the 360s later today, but in theory its the same!

Attended Transfer: Receive a call, place that call on hold via the hold
button   , then dial/press the extension you would like to consult with,
if you want to transfer the call, hit the "Xfer" key in the upper left
hand corner of the phone, it will say "Xfer" on the phones display,
announce Caller A to Caller B, then hang up the phone. If you hit the
transfer key it will bridge the calls on HOLD together, do not use the
transfer key!!!

Transfer: Receive a call, then hit "Transfer" button   then either
dial/press the extension you want to transfer the call to, if using a
extension number, press the checkmark after you have entered the extension
number. The transfer has been completed and you can hang up the phone. If
you have multiple calls on hold, take the call OFF hold, and then hit
transfer and that call will be transferred

If multiple calls are on hold, you can cycle thru which call you want to
take off hold by pressing the big silver center key, or using the line
keys on the right hand side of the phone.


Thanks again for all the help!!

On 11/21/06, Usman Tahir <Usman.Tahir at snom.de> wrote:
>
> Just don't put the 2nd call on hold if you want to transfer it to a third
> one i.e. either through speed dial/extension or through manual input.
>
> Regards,
> Usman.
>
>
> ------------------------------
>
> Message: 10
> Date: Tue, 21 Nov 2006 06:44:29 -0700
> From: "Ron McCarthy" <ronmccar at gmail.com>
> Subject: Re: [asterisk-users] RE: Snom 360 Multiple calls on hold help
> To: "Asterisk Users Mailing List - Non-Commercial Discussion"
>         <asterisk-users at lists.digium.com>
> Message-ID:
>         < 3885f4fe0611210544v2304a8c6qfb8629e84c1cbd5f at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Perhaps this is a user error then.
>
> I get the first call, press hold. Second call comes in, I press hold. Then
> I
> scroll thru the calls on hold, hit transfer then hit the speed dial or
> dial
> extension. Thats wrong I take it? Can you show me the call process then on
> how to transfer calls if this wrong?? Im setting up a mock lab here in a
> few
> minutes to test some more myself!
>
> Thanks!
>
>
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