[asterisk-users] Dialing from "Placed Calls" on Polycom IP501 doesn't always work

[Anthony Rodgers]

Greetings,

Has anyone noticed that attempting to place a call from the "Placed 
Calls" list on a Polycom IP501 by pressing the 'Dial' softkey sometimes 
simply returns the phone to the idle screen? It is not related to the 
number being dialed, as we have observed two entries for the same 
number, one of which worked and the other didn't.

We've experimented with calls that weren't answered at all, calls that 
were terminated by the caller and calls terminated by the recipient 
with no discernible pattern.

Regards,

CP