[asterisk-users] flash transfer problem in asterisk integration with old PBX

[Andrew Joakimsen]

What sort of interface are you using? Is there any way you could get
diagnostics from the pbx?

On 11/8/06, Andrea Giuliani <giuliani at plink.it> wrote:
>
>
> I've tried to transfer a call using the Flash command, but with my
> configuration it doesn't work.
> I have a traditional PBX connected with a zap channel to Asterisk that
> acts
> like an IVR:
>
> TELCO line --> traditional PBX (FXS) --> (FXO) Asterisk
>
> >From the TELCO line I can make a call to the traditional PBX and reach
> Asterisk, the IVR system on Asterisk answers the call and I can dial an
> extension (for example 42 that is on the traditional PBX). In the asterisk
> dialplan I've set to transfer the call using Flash() like in this example:
>
> exten => 42,1,Flash()
> exten => 42,2,Background(silence/1)     wait 1 second for the traditional
> PBX
> exten => 42,3,SendDTMF(42,250)
> exten => 42,4,Background(silence/1)     wait 1 second for the traditional
> PBX
> exten => 42,5,Hangup()
>
> When I dial the extension 42, the phone 42 on the traditional PBX rings
> but
> when I answer there isn't communication with the call from the TELCO line
> and after a few seconds the line hangup.
> Here you can see what happen in asterisk CLI console:
>
>        Executing Answer("Zap/4-1", "") in new stack
>     -- Executing BackGround("Zap/4-1", "a_suoni_plink/menu_esterno2") in
> new
> stack
>     -- Playing 'a_suoni_plink/menu_esterno2' (language 'it')
>   == CDR updated on Zap/4-1
>     -- Executing Flash("Zap/4-1", "") in new stack
>     -- Flashed channel Zap/4-1
>     -- Executing BackGround("Zap/4-1", "silence/1") in new stack
>     -- Playing 'silence/1' (language 'it')
>     -- Executing SendDTMF("Zap/4-1", "42") in new stack
>     -- Executing BackGround("Zap/4-1", "silence/1") in new stack
>     -- Playing 'silence/1' (language 'it')
>     -- Executing Hangup("Zap/4-1", "") in new stack
>   == Spawn extension (incoming, 42, 5) exited non-zero on 'Zap/4-1'
>     -- Hungup 'Zap/4-1'
>
> I've tried the following changes to the dialplan in my example but
> transfer
> still doesn't work:
>
> - I've tried to use wait(1) instead of Background(silence/1)
>
> - I've tried without Background(silence/1) or  wait(1):
>
> exten => 42,1,Flash()
> exten => 42,2,SendDTMF(42,250)
> exten => 42,3,Hangup()
>
> - I've tried without the Hangup() instructions at the end
>
>
> Has anyone the same problem like me and any suggestions?
>
>
>
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