[asterisk-users] Audiocodes MP-114 noise

Jessee J Holmes jholmes at atacomm.com
Wed Nov 1 09:58:50 MST 2006


Jason,

There are a couple things we can try to fix your problem.

Your firmware shouldn't be an issue, but latest I've got now is:  
MP118_SIP_F4.80A.034.004.cmp

Let's try some quick things first though:

In your web interface, go to advanced config - channel settings /  
voice settings

There are some options here you can play with:

"Voice Volume" (IP side of this thing) - by default this should be  
set at '1'. Try bringing this down slowly, I'd say in increments of 5  
(-4, then -9, and so on).

Range on this option can be anywhere from -32 to +32, you really  
shouldn't need to go beyond -15; but you're actual volume on the  
calls should still stay reasonable.

"Input Gain" (telco side) is another option you can slowly change as  
well (set to 0 by default).

There should also be spot where you can specify the "codername", you  
could possibly try changing this to another codec such as G.729 or G. 
711u-law (should be the same codec being used on your Asterisk  
system) try changing packet size from 20 to 40 or 60. This may also  
help.

If none of this stuff helps, let me know. We can then start getting  
really technical.

Jessee Holmes
Atacomm / Ataractic Corporation
www.atacomm.com
V: 1-877-700-VOIP
jholmes at atacomm.com

Looking for voice over IP products?  Visit our VoIP store at http:// 
voipstore.atacomm.com/


On Nov 1, 2006, at 1:45 AM, Jason Kim wrote:

> Thank you Jessee,
>
> Firmware seems to be recent(4.80A.025.004).
> For 'noisy', I mean IP Phone <--> * <--> MP-114 side.
> Audio quality of MP-114 <--> PSTN <--> Analog phone is
> good.
> I think it can be power ground or gain problem.
> Any experience?
>
> Thanks,
> Jason
>
> --- Jessee J Holmes <jholmes at atacomm.com> wrote:
>
>> Dear Jason,
>>
>> Please define better noisy? You talking echo issues?
>> Is it on just
>> your side or on the called party's side as well?
>> This start happening immediately, or was the box
>> working before and
>> the problem just started?
>>
>> Also, a quick heads up, make sure before even
>> beginning to
>> troubleshoot an issue like this you do a factory
>> reset to the unit
>> and get the latest available firmware on it. Usually
>> that fixes
>> annoying issues like this.
>>
>> Thanks,
>>
>>
>> Jessee Holmes
>> Atacomm / Ataractic Corporation
>> www.atacomm.com
>> V: 1-877-700-VOIP
>> jholmes at atacomm.com
>>
>> Looking for voice over IP products?  Visit our VoIP
>> store at http://
>> voipstore.atacomm.com/
>>
>>
>> On Oct 30, 2006, at 10:36 PM, Jason Kim wrote:
>>
>>> It's noisy while talking.
>>> Any idea?
>>>
>>> Thanks in advance.
>>> Jason
>>>
>>>
>>>
>>>
>>
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