[Asterisk-Users] "Error" on Polycom 501 & 601.

[Noah Miller]

Hi Ken -

> > Bootrom: 2.6.2.0032
> > BootBlock: 2.5.0(11500_030)
> > SIP application: 1.6.2.0041

In any case, I'd suggest updating to a later firmware version.  SIP
firmware 1.6.6 has been officially released.  If you are unable to get
it, just send me a personal email (offlist).

- Noah


On 5/25/06, Johann <johann.hoehn at ecommerce.com> wrote:
> Are you using an idle webpage?  If for some reason the phone can't reach the
> page it will display an error and rebooting is about the only way to fix it.
>
> --johann
>
> Ken D'Ambrosio wrote:
> > Hi, all.  Every now and then, some of my users get "Error" on their
> > phones.  A reboot fixes it, but it's quite annoying/inconvenient.  I'm
> > running Asterisk 1.2.4, and have the following firmware, etc.:
> >
> > Bootrom: 2.6.2.0032
> > BootBlock: 2.5.0(11500_030)
> > SIP application: 1.6.2.0041
> >
> > Any ideas as to why this might be happening?
> >
> > Thanks!
> >
> > -Ken
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