[Asterisk-Users] Call detail records for Digital Receptionist

Patrick asterisk at puzzled.xs4all.nl
Fri May 19 05:56:30 MST 2006


On Fri, 2006-05-19 at 13:27 +0100, Robbie Hughes wrote:
> I have a client who uses the digital receptionist to take calls and then
> pass them on as normal to the appropriate depts. The problem is, they need
> to find out how many people are not getting through...
> In the mysql cdr, these are all recorded as ANSWERED, but there is no
> indication of if they give up on waiting.

I guess you could get the info by using queues and extract the
statistics how many people hung up.

Regards,
Patrick



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