[Asterisk-Users] Sangoma Card Question

Rich Adamson radamson at routers.com
Wed May 3 07:40:28 MST 2006


There is always a delay associated with the pstn line hangup, asterisk 
sensing the hangup (which is really a delay in the Central Office), and 
asterisk sending the sip packet to the sip phone indicating the call was 
hung up. Not unusual for a sip phone to ring one or two times after the 
pstn caller hung up. Whether its one ring or two rings is 100% dependent 
on how quickly the Central Office disconnects the line. In my case, the 
disconnect arrives about 5 to 8 seconds after a pstn caller hangs up.

Based only on your description of events, I would doubt the above issue 
has anything to do with the issue you described in earlier posts.

To help understand what might be happening, I'd suggest inserting some 
NoOp dialplan statements to see if you can track down the original 
hangup issues.  If you're using an 'exten => h, ' statement, try 
inserting a step something like 'exten => h,1,NoOp,"step one"' to help 
detect whether this is a dialplan issue.


> Maybe this will help?   If a call comes in.. and hangs up before
> someone picks up a phone... the phones will continue to ring, but then
> you pick them up and they are dead.   Any thoughts on that one?   It's
> like the person hung up... but asterisk continues to ring the lines.
> 
> On 5/3/06, Rich Adamson <radamson at routers.com> wrote:
>> I'll jump in here to suggest the problem is likely a dialplan issue and
>> likely has something to do with how the hangup is being treated within
>> the dialplan. The reasoning behind that is that I don't have any issues
>> whatsoever with the A200D card, and I've not heard of anyone else with
>> similar problems. They just work.
>>
>> > Well I double checked, and we do not have any callwaiting or
>> > three-way-calling on those lines.
>> >
>> > On 5/3/06, Matt <mhoppes at gmail.com> wrote:
>> >> Greetings,
>> >> There is no 'flashing' going on, though.   Just hanging up.    Perhaps
>> >> the Sangoma card is somehow creating a flash on the line?  I guess I
>> >> could double check the configuration to make sure there is no
>> >> callwaiting, etc configured on it.    But, to my knowledge they are
>> >> just hanging up the phone when they are done talking, and it
>> >> immediately rings back in... but the line is dead.
>> >>
>> >> On 5/2/06, stevanus <step-one-too at bdg.centrin.net.id> wrote:
>> >> > Hi Matt,
>> >> >
>> >> > I guess this is the problem within asterisk which wrongly assume the
>> >> > hangup as on-hold call.
>> >> > Do you/your staffs/your customer  hang up the phone so quickly that
>> >> > asterisk mistakenly belief that the act is for call waiting?
>> >> > As we know to do some call waiting we just flash the hook swiftly 
>> and
>> >> > the other person will hear a music-on-hold.
>> >> > Then if we put the handset down then the phone will ringing once 
>> each a
>> >> > couple seconds to remind us that there is call waiting on the 
>> phone ;)
>> >> > To avoid this behaviour, try to flash the hook a little longer when
>> >> hang
>> >> > up the phone (about 2 seconds will be enough)..
>> >> >
>> >> > Regards,
>> >> >
>> >> > Stevanus
>> >> >
>> >> > Matt wrote:
>> >> >
>> >> > > By "the system" you mean the phone company?  Or asterisk?
>> >> > >
>> >> > > So what you are saying is.... I hang up... the sangoma 
>> hangups... but
>> >> > > the phone company sees it as a flash... then says.. HEY DUDE!  YOU
>> >> > > JUST HUNG UP ON YOUR CALLER.. Here they are back *ring*.
>> >> > >
>> >> > > ?
>> >> > >
>> >> > >
>> >> > > On 5/2/06, Melcon Moraes <levelz at terra.com.br> wrote:
>> >> > >
>> >> > >> Maybe some kind of callwaiting/threewaycalling activated on that?
>> >> The
>> >> > >> system is identifying the hang up as a flash.
>> >> > >>
>> >> > >>
>> >> > >>  -----Original Message-----
>> >> > >> From:   Matt <mhoppes at gmail.com>
>> >> > >> To:     "Asterisk Users Mailing List - Non-Commercial Discussion"
>> >> > >> <asterisk-users at lists.digium.com>
>> >> > >> Cc:
>> >> > >> Sent:  Tue, 2 May 2006 16:30:56 -0400
>> >> > >> Delivered:  Tue,  02 May 2006 17:28:33
>> >> > >> Subject:[Asterisk-Users] Sangoma Card Question
>> >> > >>
>> >> > >> Hi,
>> >> > >> I have a Sangoma 200A (I think that's the model #) analog 4 port
>> >> card.
>> >> > >>  It works great... however almost everytime after someone 
>> hangs up a
>> >> > >> call they were on.. the system rings the call back in, as 
>> though it
>> >> > >> were a new call coming in.  When they pickup no one is there.
>> >> > >>
>> >> > >> Can anyone suggest why this is happening, and how I can make it
>> >> stop?
>>
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